• Resolved newcynnent

    (@newcynnent)


    In the ‘Contact Us’ form, if the user removes the country code and selects a different country, the country code does not display. 

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @newcynnent

    Hope you’re doing well today! Thank you for reaching out to us.

    I was able to replicate the behaviour that you’ve noticed and could replicate it back to the v1.35. I have pinged our Forminator team to check if this is an expected behaviour or a possible bug, we will keep you posted as soon as there is a further update about this from the devs.

    Thank you for your patience while we are checking on it.

    Kind Regards,
    Saurabh

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @newcynnent

    An update here,

    The Forminator devs were able to check it further and at the moment it seems to be an expected behaviour when it comes to the Phone field with International validation. But, since it sounded like a good idea to have this, I’ve escalated this issue as an improvement on the future releases.

    However, at the moment I cannot confirm an exact ETA as to when this will be released. But subscribing to our roadmap https://wpmudev.com/roadmap/ is a good way to be posted about upcoming versions, once they are released, it is going to be described at changelog found on https://wordpress.org/plugins/forminator/#developers

    Kind Regards,
    Saurabh

    Thread Starter newcynnent

    (@newcynnent)

    HI Saurabh  thank you for your response
    in from default country code is showing here can you help me with hard code which we can add in plugin file editor, we dont give option to user to erase the default country code.
    can give me code on this and help me where can i add code also or guide me from i can add code.
    it will be greatfull if you give solution on this.


    • This reply was modified 1 year, 4 months ago by newcynnent.

    Hi @newcynnent

    By default, this is not possible and this will be outside the scope of support to provide such a thing. For that, you’ll need to hire a developer to provide the required custom code for you. WordPress provides a jobs directory here https://jobs.wordpress.net/, if you need further advice about it, feel free to email wpsupport@incsub.com.

    – Subject: ATTN: WPMU DEV support – wp.org
    – Link back to this thread for reference (https://wordpress.org/support/topic/forminator-contact-form-2/)

    Kind Regards,
    Kris

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @newcynnent,

    We hope things are going well for you.

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!


    Thanks & Kind Regards,
    Imran Khan

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @newcynnent

    Hope you’re doing well today!

    We’ve released a fix for the bug in the recent Forminator v1.39, please feel free to update the plugin to the latest version and let us know how it goes.

    You can refer to the changelog here: https://wordpress.org/plugins/forminator/#developers

    Kind Regards,
    Saurabh

Viewing 6 replies - 1 through 6 (of 6 total)

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