• Resolved brutzel1

    (@brutzel1)


    Hey,
    really like your plugin, well done! However, when I activate it on my site, I run into 2 issues:

    1. It throws off the formatting of the entire site. The form appears after the post just fine but the social media icons all of a sudden jump into the sidebar and sidebar elements below the post
    2. It shows 2 Optin Forms: 1 basic (under email form, as soon as I enter the form action URL), and then the graphic one (under form) which I want to display.

    Are these problems known to you and do you know to fix them?

    thanks,

    https://wordpress.org/plugins/optin-forms/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi brutzel1,

    I’d like to help you with this, but it’s difficult without seeing it myself. Can you please share the URL where you have a form included, so I can take a look?

    Let me know!

    Thread Starter brutzel1

    (@brutzel1)

    Hi,
    I would like to avoid having my formatting off for the website for that long. Would a screenshot be enough or do you need to see the code?

    I understand, although it would be best for me to see the code, instead of a screenshot.

    Have you tried disabling other plugins to see if the issue persists, and activate the plugins back one by one to establish which one is conflicting?

    Thread Starter brutzel1

    (@brutzel1)

    Hi,
    I looked through the few plugins I have, disabled the select few I could live without but the issue still persists. What time in the day would you be able to usually take a look? Then I would activate it for an hour or so. I am on Pacific Standard Time

    thanks for the help!
    Johannes

    Hi Johannes,

    if you could create a temporary admin account for me, I could log in, activate the plugin, see what’s wrong, and deactivate it right away. Hopefully, fix it in the meantime.

    If possible, send me the login details through http://codeleon.com/contact

    Let me know!

    Hi Johannes,

    thanks for sending the login details. The issue has been fixed. All you need to do is enter the Form Action URL (not the entire HTML from MailChimp!). Please follow the detailed instructions by clicking on the question mark next to the Form Action URL.

    If you need help with this, feel free to let me know 😉

    Hi,

    I’m having a similar problem and your solution makes sense, but whenever I try to copy the correct form action URL into the box on the admin page nothing happens when I click save changes. Nothing has changed when I open a new tab and look at the page with the opt in form on my site. Whenever I try to refresh the admin page the following code is pasted into the box:

    <!– Begin MailChimp Signup Form –> <div id=

Viewing 7 replies - 1 through 7 (of 7 total)

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