Hello @emreayhan25 !
Sorry to hear you’ve experienced an issue while using Forminator!
I did a quick check and I wasn’t able to replicate the issue on my end. Can you confirm so we understand correctly – you’re exporting a form and you’re trying to import it on another site, is that correct?
Can you share an export of the form so we can take a look and check what may be going on? You can use a service such as https://pastebin.com to share the code – once done, please share a link here. Please don’t paste the export code here directly as it will likely get processed and we won’t be able to check it.
Kind regards,
Paweł
Yes, I want to transfer a form to another site, but I keep getting a space and special character usage error. I also had this problem when I tried to transfer it to other websites, can you help me?
Thank you
https://pastebin.pl/view/92a41c2a
I’m transferring my code here, it seems too long, I keep getting errors because of this block of code. I’m constantly having problems with the plugin.
Hi @emreayhan25,
Hope this message finds you well and sorry to hear you are experiencing this issue.
After giving it a closer look and validating the JSON file, it seems some Description fields contain texts like this one:
<ul>\n<li>Toepasbaar voor Project realisatiekosten >4550\u20ac<br><4550\u20ac direct op afdelingsexpense.<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li>De aanvragende afdeling stelt een A3 op die wordt ingediend bij TechOps (RE) om als project te worden opgenomen in de<br>Local Capital List.<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li>Bij het opstellen van de A3 kan technische expertise van buitenaf (b. leveranciersinput) nodig zijn. Deze input kan door TechOps (SME of Project Co\u00f6rdinator) geleverd worden.<\/li>\n<\/ul>
It broke the JSON importation file, when I removed all those descriptions, I could import the form.
I did escalate this issue to our Forminator devs team. Once I get a reply from them we will get back to you, your patience on this is widely appreciated.
Kind regards.
Laura
I need to transfer the form as soon as possible thank you for your help
Hi @emreayhan25
I understand that this is a pressing issue but we need our developers to come up with some kind of a patch for it. Otherwise we could only manually edit the file to simply remove all those problematic strings but that’s not really a solution as you would need to manually edit imported form after that and re-add them.
So we need some sort of a “software solution” for that and our developers are looking into it but I’d appreciate some patience as they are dealing with a lot of complex tasks on daily basis.
We’ll update you here as soon as we got feedback from them.
Kind regards,
Adam
Hi @emreayhan25,
Our Developers provided the form and fixed the issues that were breaking the importation. Still, this has been reported as a bug and they will fix it in the future, but we can’t provide an ETA about when this will fix it yet.
You will find the form here:
https://pastebin.pl/view/04f74b3c
You should be able to import it now.
Let us know if you require additional assistance.
Kind regards,
Laura
Hi @emreayhan25
We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!
Kind Regards,
Kris
