First login reloads the page

  • Resolved RGB Soluzioni Web

    (@rgbsoluzioni)


    7 years, 11 months ago

    Hello.

    I’m trying your ticketing system plugin, and is awesome, but i’ve found a very annoying bug.

    If i go on the “send ticket” page, and i try to login, i’ll get the page reloaded. Then, if i retry to login again, the login is working.

    I’ve looked at my apache error log but found nothing.

    What can it be?
    Thank you in advance.

    – RGB Soluzioni Web.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    7 years, 11 months ago

    Hi:

    Generally its because the host might be caching the page. Since the url of the page is the same between the login and the actual ticket or list a caching system thinks its the same page and will just load the original login page. So just make your host excludes that page from any caching.

    Thanks!

    Plugin Author awesomesupport

    (@awesomesupport)

    7 years, 11 months ago

    Hello:

    Since we haven’t heard back from you we’re marking this issue as closed for now. If you have have any other issues please feel free to open a new thread.

    Thanks for using Awesome Support!

Viewing 2 replies - 1 through 2 (of 2 total)

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