Filter by Category not working

  • Resolved bburn

    (@bburn)


    7 years ago

    when i try to filter by category the export feed is empty.
    Lets say: Filter if category is XY then include only.

    whats the problem there?

Viewing 2 replies - 1 through 2 (of 2 total)
  • evavangelooven

    (@evavangelooven)

    7 years ago

    Hi bburn,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your feed.

    Did you check out our blog-post about this topic?
    https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/

    So apart from the filter you created there can be a lot of other reasons your feed is empty. Are you sure none of the reasons from the blog post are causing your feed to be empty?

    All the best,
    Eva

    evavangelooven

    (@evavangelooven)

    7 years ago

    Hi,

    Assuming the issue at hand has been solved I am going to close this issue for now. Please feel free to reach out again whenever you need our support again.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)

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