file – away plugin

Can you tell me what plugin that you’re using for uploading media file?

Open your wp-config.php, look for define('DB_CHARSET', 'WHATS IN HERE?');

In order to work with another language or character, your Web should be using utf8 charset

Okay, have you check your Web Charset?

Please take a screenshot of your wp-config.php

Thank You, your DB charset seems not causing the problem. Please remind that the plugin that you’re using now hasn’t been updated for 3 years.