Feed not available: Directory not writable

  • Resolved Dvelop IT

    (@dvelop-it)


    2 months, 3 weeks ago

    Hi there, I am having issues with my feeds. When I click ‘refresh feed’ it says ‘feed not available’ in the Feed URL field. Tried creating a new feed and same problem.

    In Settings > System Check it says:

    Action Scheduler 3.9.3
    .../public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler
    PHP-version(8.4)
    Product feed directory writable. False
    Product feed XML directory writable False
    Product feed CSV directory writable False
    Product feed TXT directory writable False
    Product feed TSV directory writable False
    Product feed LOGS directory writable False

    Directory permissions are all 0755 (same as I have on another site that uses this plugin with no problems…)
    Tried changing PHP version – still the same problem.

    Any ideas whats going wrong?

Viewing 1 replies (of 1 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    2 months, 3 weeks ago

    Hi @dvelop-it ,

    The feed not available usually means the user got deleted somehow. Can you please try creating a new feed and see if it creates one.

    If not run a basic debug to check for any plugin conflicts. Though, I still think it’s a server configuration issue.

    Could you please confirm who whos the server for the uploads folder? Specifically files related to product feeds.

    It’s in: /wp-content/uploads/woo-product-feed-pro/, see: https://ibb.co/cX7Ysght

    I’d suggest reaching out to your hosting provider with help on this – you’ll want to set the directory owner to match the plugins PHP process: https://jetpack.com/resources/wordpress-file-permissions/

    As a test or to confirm things, you can try setting the permissions to 0777 for full unrestricted access and see if that solves things. If yes, it’s a permission issue (after confirmation please revert it back to it’s original state)

    • This reply was modified 2 months, 3 weeks ago by Jeff Alvarez.
Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.