Feed deleting products when refreshing

  • Resolved matute2999

    (@matute2999)


    10 months ago

    Hello, Ive been using the plugin with no issues for months, but after the last update I discovered that when the feed refreshes automaticaly it deletes a bunch of products from the feed. If I refresh it manually then all the products appear again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    10 months ago

    Hi @matute2999 ,

    To confirm, when the feed automatically refreshes the amount of products is less? If so, this was a bug that was previously addressed, ensure that you have Product Feed version 13.4.5

    If that don’t work, do try creating a new feed and monitor. Also, please double-check your rules and filter.

    Thread Starter matute2999

    (@matute2999)

    10 months ago

    Yes, Im using the latest version. Yes, when it would refresh it would go from 600 products to 40. Now i created a new feed identically and it appears that its not doing it, but to the old feed its still doing it. Maybe the bug stayed with that old feed.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    10 months ago

    Hi @matute2999 ,

    Could be a migration issue, please go to Product Feed Pro > Settings and click the Sync Product Feed button, this should move your feeds to the new feed format.

    If that doesn’t work, please use the new feed as that seems to be refreshing fine.

Viewing 3 replies - 1 through 3 (of 3 total)

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