Fault after installation

  • Resolved Grasmaaier

    (@grasmaaier)


    8 years, 11 months ago

    Dear Upstream Team,

    Just installed the plugin thru the adminplugin section on my dashboard, and let it install automatically

    I receive a fault on my admin page and cannot see anything, I also can’t turn off the plugin
    My site is working fine, but I can’t update it anymore because of my fault on my admin page

    The fault shown on my dashboard is

    Fatal error: Call to undefined function get_avatar_url() in /home/p43520/domains/mysitename.eu/public_html/wp-content/plugins/upstream/includes/up-general-functions.php on line 218

    Line 218 is

    218 $user_data[‘avatar’] = get_avatar_url($wp_user->user_email, 96, get_option(‘avatar_default’, ‘mystery’));

    Hopefully you can solve my problem otherwise I have to reinstall my site

    Michael

Viewing 1 replies (of 1 total)
  • Plugin Author upstreamplugin

    (@upstreamplugin)

    8 years, 11 months ago

    Hi Michael

    Many thanks for using UpStream, and apologies for the issue. It could be conflict with another plugin that uses avatars.

    Could I ask you to contact us via help@upstreamplugin.com, please?

    That helps us to bug-shoot issues and deal with this more effectively than we can on WordPress.org. We’ll send you some updated code to test.

Viewing 1 replies (of 1 total)

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