Fatal Error when activating

  • Resolved ealbertini

    (@ealbertini)


    7 years, 1 month ago

    Hi- I received the following message when I activated the plugin. I also receive this message when I try to log in and when I go to the site URL. http://secondcityimages.com

    Fatal error: Call to undefined function get_user_locale() in /nfs/c06/h05/mnt/156665/domains/secondcityimages.com/html/wp-content/plugins/filebird/includes/class-filebird-i18n.php on line 44

    This has locked up my website and my log-in.

    Please assist.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    7 years, 1 month ago

    Hi @ealbertini ,

    Thanks for reaching out.
    It seems that the error was from using old version of WordPress. Is it correct?
    And please let me know if you are using the Free or Pro Version.

    Best regards,
    Kelly

    Thread Starter ealbertini

    (@ealbertini)

    7 years, 1 month ago

    Hi Kelly – I’m running WP 4.6.14 and it was the free version. I was able to release the site by disabling the plugin via FTP.

    Plugin Author Ninja Team

    (@ninjateam)

    7 years, 1 month ago

    Hi @ealbertini ,

    The FileBird current version supports WordPress Version 4.7 or greater. We will update the new version which also supports WordPress Version 4.6.xx or older soon. Please stay tuned.

    Best regards,
    Kelly

    Plugin Author Ninja Team

    (@ninjateam)

    7 years, 1 month ago

    Hi @ealbertini,

    Please download this plugin latest version 1.8.1, the issue has been resolved.

    Let me know if the update works for you.

    Best regards,
    Kelly

Viewing 4 replies - 1 through 4 (of 4 total)

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