Thanks for getting in touch! I’ve reported this to our developers, and they’ll look into it for you. I’ll let you know as soon as I have an update!
We’re having the same issues as well on http://laughingsquid.com
Sometimes it shows just one like or none at all.
@laughingsquid: Thanks for the report! I’ve mentioned this to our developers, too.
Does the issue seem to happen on any posts specifically, or is it sporadic? If the former, could you provide me with links to those posts?
The issue happens randomly when using the “icon+text” or “icon only” button stye.
Here’s a recent example where the Facebook share count shows one share, but in reality it is actually 54 shares.
http://laughingsquid.com/an-updated-version-of-the-classic-1990s-sunnyd-ad-shows-the-radical-rollerbladers-have-not-quite-grown-up/
When we turn on the “official buttons” style, the correct count shows up.
Any ideas how to fix this?
Thanks for the additional info! I’ve passed it along to our developers. I’m afraid I don’t have a fix at the moment, but I’ll let you know as soon as I have any news.