Experiencing Issues with Jetpack connections

  • avirupchatterjee

    (@avirupchatterjee)


    11 years, 4 months ago

    Hi

    URL : http://avirupchatterjee.com
Browser : Chrome

    Few days back I noticed this issue, but suddenly its resolved automatically. Again since yesterday onward I am having issues with Jetpack connection.

    1. The New Stat page is showing : “Can’t access this site data”
    2. The users/visitor can not comment using Jetpack comment module.

    Please visit the link for the issue screenshots.

    Can anybody please look into this issue.

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    11 years, 4 months ago

    Your site seems properly connected to your WordPress.com account at the moment. If you still experience issues, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 1 replies (of 1 total)

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