Hello there @jincampo28,
hope you’re doing well! 🙂
I wasn’t able to replicate this issue or find a similar case. As this is most probably due to some conflict with another plugin or active theme, could you please proceed with a conflict test? First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
Then deactivate all plugins and MU-plugins apart from Hustle, activate a default theme like TwentySeventeen, clear all caches and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site.
Look forward to getting your results!
Thank you,
Dimitris
Hello there @jincampo28,
we didn’t hear back from you for a while so I’m marking this as resolved. Feel free to post back any updates and we can carry on troubleshooting. 🙂
Take care,
Dimitris
