Support » Plugin: Jetpack by WordPress.com » Exclude Category not working

  • Resolved longnha

    (@longnha)


    Hi,

    I use the following filter to exclude category:

    function jetpackme_filter_exclude_category( $filters ) {
        $filters[] = array( 'not' =>
          array( 'term' => array( 'category.slug' => 'travel-end' ) )
        );
        return $filters;
    }
    add_filter( 'jetpack_relatedposts_filter_filters', 'jetpackme_filter_exclude_category' );

    The category travel-end is a child category.

    Unfortunately, it’s not working, posts from travel-end still show up in related post. I forced WP to reindex the site but still the same.

    Any fix please?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dat Hoang

    (@htdat)

    Hi,

    I can see that you’re taking the example from this post – https://jetpack.com/support/related-posts/customize-related-posts/

    I forced WP to reindex the site but still the same.

    Can you please clarify what exactly you did “reindex”?

    Could you please post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:

    https://jetpack.com/contact-support/?rel=support

    Thanks!

    Hi,

    I mean that I initiate a sync manually via WordPress.com dashboard.

    I also contact support via contact form a few days ago but no response.

    Thanks.

    Plugin Support pmciano

    (@pmciano)

    We were not able to replicate this issue on our test site.

    Does the issue persist if you temporarily deactivate the other plugins on the site and use a default theme, like Twenty Seventeen?

    Also, can you provide the address of the site in question, as we previously requested?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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