Errorin plugin

  • Resolved beto2l

    (@beto2l)


    3 weeks, 1 day ago

    Cannot destructure property 'triggerTourForView' from null or undefined value

FeatureTours@https://best-carriers.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-wp-dashboard-cd879ea952bac8f57754.js:16:1693
RestoreSnapshots@https://best-carriers.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-wp-dashboard-cd879ea952bac8f57754.js:16:3683
ErrorHandler@https://best-carriers.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-wp-dashboard-cd879ea952bac8f57754.js:16:524
ThemeProvider@https://best-carriers.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-a327223751d00a97775f.js:1:95127
Root@https://best-carriers.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-wp-dashboard-cd879ea952bac8f57754.js:16:3907
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    3 weeks, 1 day ago

    Thanks for reaching out @beto2l. So we can determine more on this, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Was this a one time error, or does the Site Kit dashboard load for you as expected after reloading the page? If this was a one time error, do you recall when this occurred? For example, were you reviewing the plugins new email reporting feature or something else.
    3. Should you remain encountering issues when accessing the Site Kit dashboard, when checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.  This can help indicate a browser or caching related block.

    Based on the information you shared, it looks like something went wrong during a feature tour. It’s possible that this may have been as a result of a plugin update, a conflict with another plugin, or something else. Once we have the information above we’ll be able to provide the most suitable suggestions to ensure this no longer occurs,

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    1 week, 2 days ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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