Error ultima actualización Jetpack

  • Resolved disemantf

    (@disemantf)


    5 years, 1 month ago

    Hola a todos mi nombre es Roberto. Soy usuario de WordPress y utilizo el tema Colormag Pro. Tras la última actualización de Jetpack he tenido dos problemas: Las estadísticas ‘resumidas’ en el escritorio de trabajo en vez de como antes que aparecían por meses, ahora solo aparecen por días. Cuando desplazo la página hasta el final, esta vuelve de manera autónoma un cuarto de desplazamiento hacia arriba y no tengo acceso a la última parte de la web donde aparecen los datos de nuestra organización y algún enlace mas. He desactivado Jetpack y se ha resuelto, ahora dudo si reactivarlo, o esperar a que carguen una nueva actualización y ver si se ha solucionado o buscar otro plugin que iguale o mejore a jetpack. ¿Qué me aconsejáis? Gracias

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    5 years, 1 month ago

    Hi there,

    I have translated your message with Google translate:

    After the last update of Jetpack I had two problems:

    The statistics “summarized” in the work desktop instead of as before they appeared for months, now they only appear for days.

    That’s indeed a known issue with Jetpack version 9.6. We’ll release a new version of the plugin in the next few days to solve that problem. Until then, you should be able to access your stats in the Stats page on WordPress.com once your site is connected to WordPress.com.

    You can follow our progress on this here:
    https://github.com/Automattic/jetpack/issues/19455

    When I scroll the page to the end, it autonomously returns a quarter scroll up and I do not have access to the last part of the web where the data of our organization and some other link appear.

    I’m not sure I understand this part. If this starts happening again when you activate the Jetpack plugin, could you look for JavaScript errors on the page as explained here:
    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

    Could you also let us know if this happens in different browsers, or on browsers and devices where you have tried?

    If you do not see any JavaScript errors, do you think you could leave Jetpack on for a little while so we can see the error on our end as well?

    Thank you.

    Thread Starter disemantf

    (@disemantf)

    5 years, 1 month ago

    `When I scroll the page to the end, it autonomously returns a quarter scroll up and I do not have access to the last part of the web where the data of our organization and some other link appear.

    I’m not sure I understand this part. If this starts happening again when you activate the Jetpack plugin, could you look for JavaScript errors on the page as explained here:
    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

    Could you also let us know if this happens in different browsers, or on browsers and devices where you have tried?

    <strong>I need to send you two screenshots so you can see what I am trying to explain, one with jetpack activated and the other deactivated Second cuestion: also happens in Chrome and Edge </strong>

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    5 years, 1 month ago

    I need to send you two screenshots so you can see what I am trying to explain, one with jetpack activated and the other deactivated Second cuestion: also happens in Chrome and Edge

    Sure, you can create screenshots using something like Snipboard or Imgur and post the link here.

    Thread Starter disemantf

    (@disemantf)

    5 years, 1 month ago

    https://www.ftspuso.es/enlaces-2/
    Here they are

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    5 years, 1 month ago

    Here they are

    Thank you. I believe this may be caused by an error in how your theme implemented support for Jetpack’s Infinite Scroll feature. Could you go to Jetpack > Settings > Writing > Theme enhancements, and disable the Infinite Scroll feature there?

    Let us know if it helps.

    Thread Starter disemantf

    (@disemantf)

    5 years, 1 month ago

    perfect has been solved with your suggestion Gracias

    Thread Starter disemantf

    (@disemantf)

    5 years, 1 month ago

    Resuelto con su recomendacion gracias

Viewing 7 replies - 1 through 7 (of 7 total)

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