Support » Plugin: 404page - your smart custom 404 error page » Error page trashed

  • Resolved garfiedo

    (@garfiedo)


    Hello,
    I get an strange and for the moment unexplained event.
    Regularly, every day or often, the personalized page error 404 I created was moved to the trash… Only the main page (in French), not the translated in English.
    My configuration :
    – WordPress last version
    – Theme Pen (free version)
    – 404page plugin (work perfectly even this)
    – redirection plugin
    – yoast plugin
    – polylang plugin
    And since yesterday to get more information about this trouble :
    – WP Activity Log
    I get too an Sandbox version of this site on a subdomain to try and test, sorry a staging version.
    The default error page was the French version directed by the plugin Error404, the relation translated page in English version never when to the trash.
    This morning, I get this message (read on the log of WP Activity Log) :
    24/06 10:14:16.088 – ID2012- System – 85.236.157.21 – Deleted – Moved to the trash ID736, Type: Page, statuts published
    I read the log of the plugin redirection and I found : nothing detected at this time.
    So maybe a maintenance cron made it but I didn’t found it…
    I will update this post if I found an issue or if I get more information.
    Sorry for my English as I’m French
    Thank you for your help
    Didier

Viewing 15 replies - 1 through 15 (of 31 total)
  • Thread Starter garfiedo

    (@garfiedo)

    Sorry double post and I don’t find how to erase it…
    So same post as just before…
    Didier

    I’m having the same issue. My 404 page gets trashed frequently for my live websites but not my staging. I have to undelete my 404 page roughly once a week and I do not know why either. I have several websites and it happens to both.

    Thread Starter garfiedo

    (@garfiedo)

    @andycty611 Hello, did you get Flamingo plugin active ?
    If yes try to disable to see what’s going on.
    Not uninstall it but verify the cron of Flamingo is not running (with Cron Manager for example). IF it still there delete the cron.
    Don’t uninstall Flamingo or backup the email database before.
    After that, tell me if the custom error page will still trashed.
    @takayukister the developer of Flamingo tell me it is no relation but it is for the moment my observation, I don’t get the reason or why.

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    @garfiedo thanks for your investigation. Did this solve the problem for you. I have not yet analyzed the Flamingo code in detail, but a quick look at the code has so far not shown that the Flamingo plugin could cause this problem. Also in the Pen theme I did not find any evidence of it.

    Regards,
    Peter

    Thread Starter garfiedo

    (@garfiedo)

    @petersplugins Thank you for your answer.
    For the moment I didn’t found any solution.
    the only one I found is :
    – On the public site I disable the Flamingo plug in and erase his cron job
    – On the staging site, I keep it and every day the custom error page was trashed…
    If you desire I can open for you an admin account on the staging site.
    Just contact me at this email address : petersplugins@prestamarine.com
    I will receive the email and answer 😉
    We can do all test we want in this staging site, that’s a clone test website.
    In case you found the solution ?
    I had a look to to the Flamingo cron, I’m really not expert in php code but I didn’t notice anything wrong, so I’m very surprise…
    Thank you
    Didier

    Thread Starter garfiedo

    (@garfiedo)

    Hello @petersplugins ,
    Thank you for your attention to this mystery.
    Also I can’t found the relation with the Flamingo plugin cron and the error404 plugin, but yesterday, I activate again the Flamingo plugin on the public version of the site and this morning, the custom error 404 page was trashed !
    If you desire I can give you an admin access at the staging version.
    Basic information :

    08:14 Cron Flamingo job planification
    08:18 Custom 404 page trashed

    On the staging version, since the 02nd of July, the custom error page stop to be trashed but this version didn’t receive any form email so any spam to be resolved in the flamingo database…
    Thank you
    Didier

    Thread Starter garfiedo

    (@garfiedo)

    Update :

    - 06/07/2020
    08:14 -> Flamingo Cron Job
    08:18 -> Custom Error Page Trashed
    - 07/07/2020
    08:14 -> Flamingo Cron Job
    08:30 -> Custom Error Page Trashed
    09:50 -> Custom Error Page Restaured
    - 08/07/2020
    08:14 -> Flamingo Cron Job
    08:40 -> Custom Error Page Trashed
    10:28 -> Custom Error Page Restaured
    - 09/07/2020
    08:14 -> Flamingo Cron Job
    08:19 -> Custom Error Page Trashed
    10:39 -> Custom Error Page Restaured

    I think the difference with the planned time of the cron and the effect is the queue on the server as I’m on share server.
    So not resolved for the moment….

    Thread Starter garfiedo

    (@garfiedo)

    Hello,
    I get the idea yesterday, the 13th of July to change the error 4×4 page, and the URL, so I took the english version of the page as default page.
    The result was the was was trashed on the same time the Flamingo cron run…
    I still din’t found the solution…

    - 12/07/2020
    08:14 -> Flamingo Cron Job
    08:14 -> Custom Error Page Trashed
    10:27 -> Custom Error Page manually Restaured
    - 13/07/2020
    08:14 -> Flamingo Cron Job
    08:48 -> Custom Error Page Trashed
    09:09 -> Custom Error Page manually Restaured
    09:11 -> Essai avec la page en version anglaise
    - 14/07/2020
    08:14 -> Flamingo Cron Job
    08:16 -> Custom Error Page Trashed
    10:35 -> Custom Error Page manually Restaured

    Thank you for your help, if somebody get an idea.

    Thread Starter garfiedo

    (@garfiedo)

    News and update about the bug.
    I discover an information with the staging site :
    I keep the contact form on this site.
    I indicate “nofollow” to the search engine
    But of course some robot overtake this indication.
    So, some days I receive spam.
    The spam was trashed automatically on the way by System (indication of the log activity).
    The morning after this action, just after or during the Flamingo Cron Jobs, the custom error page was also trashed by System…
    When no spam arrive and was trashed, this effect no exist.
    Thank you for your help if somebody get an idea…

    • This reply was modified 1 year ago by garfiedo. Reason: just add thanks formula ;-)
    Plugin Author Peter Raschendorfer

    (@petersplugins)

    @garfiedo, thanks for your investigation. I’ve analyzed the Flamingo code, that deletes spam messages and as far as I can see, only objects with post type “flamingo_inbound” are handled by the plugin. This means, that an object with post type “page” can not be deleted by Flamingo. But I’ll investigate the problem further…

    Regards,
    Peter

    Thread Starter garfiedo

    (@garfiedo)

    Hello @petersplugins Thank you to check.
    It is exactly what I think when I realize on the sandbox site, the error page ent to trash only the day after (or after) spam arrive and was tried to be send by the form.
    It is as the error custom page was considered as a spam message and not a simple post…
    I don’t understand why… Database trouble / corruption ?
    If you desire I can open an admin access for you to the sandbox site.
    You can test what you what there ! 😉
    Regards
    Didier

    • This reply was modified 1 year ago by garfiedo.
    Thread Starter garfiedo

    (@garfiedo)

    Hello,
    New
    Yesterday I get the idea to put the Flamingo Daily Cron in PAUSE.
    Today, the First Flamingo Daily Cron was in PAUSE
    BUT
    A new cron “Flamingo Daily Cron” was created and … the Custom Error Page was Trashed.
    So today, I decide to ERASE all “Flamingo Daily Cron”…
    I don’t know why but I think a new cron will be created tomorrow morning and…
    Wait and see…
    PS I use in free mode :
    – Cron Manager
    – Log Viewer and WP Activity Log
    Thank you for your help in case you get an idea…

    Thread Starter garfiedo

    (@garfiedo)

    Hello,
    As I felt, the cron job reappeared this morning :

    8:14 Flamingo Cron Job
    8:16 Custom Error Page Trashed


    For the moment I get no solution even
    – To put manually every day the Custom error page out from the trash
    – Or to deactivate the Flamingo plugin…
    If somebody get a logical idea…???

    • This reply was modified 1 year ago by garfiedo.
    fabiosilvanet

    (@fabiosilvanet)

    Hi,
    Same problem here. 🙁

    Thread Starter garfiedo

    (@garfiedo)

    Hello @fabiosilvanet ,
    Could you tell me what is your configuration and if you get installed together :
    – 404page plugin with a custom error page
    – Flamingo plugin
    Thank you

Viewing 15 replies - 1 through 15 (of 31 total)
  • The topic ‘Error page trashed’ is closed to new replies.