Support » Plugin: 404page - your smart custom 404 error page » Error page trashed

  • Resolved garfiedo

    (@garfiedo)


    Hello,
    I get an strange and for the moment unexplained event.
    Regularly, every day or often, the personalized page error 404 I created was moved to the trash… Only the main page (in French), not the translated in English.
    My configuration :
    – WordPress last version
    – Theme Pen (free version)
    – 404page plugin (work perfectly even this)
    – redirection plugin
    – yoast plugin
    – polylang plugin
    And since yesterday to get more information about this trouble :
    – WP Activity Log
    I get too an Sandbox version of this site on a subdomain to try and test, sorry a staging version.
    The default error page was the French version directed by the plugin Error404, the relation translated page in English version never when to the trash.
    This morning, I get this message (read on the log of WP Activity Log) :
    24/06 10:14:16.088 – ID2012- System – 85.236.157.21 – Deleted – Moved to the trash ID736, Type: Page, statuts published
    I read the log of the plugin redirection and I found : nothing detected at this time.
    So maybe a maintenance cron made it but I didn’t found it…
    I will update this post if I found an issue or if I get more information.
    Sorry for my English as I’m French
    Thank you for your help
    Didier

Viewing 15 replies - 16 through 30 (of 31 total)
  • Hi, @garfiedo
    I’ve inestalled 404page and flamingo, both.

    Thank you

    Hello @fabiosilvanet
    By experience you can keep one of the plugin for your site
    It’s only when the both are in place, you get trouble.
    If you can easily change your theme error 404 page, keep Flamingo, if you can’t maybe prefer to keep Error404 plugin ?
    I try to found a solution and hope to not be the alone one.
    All the best

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    @garfiedo thank you so much for your work. Unfortunately I don’t have much time myself at the moment. In the meantime you are sure that it is the flamingo plugin that causes this problem?

    Best regards,
    Peter

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    I have an idea what possibly could be the reason for this weird problem. Do you have Compatibility Mode active or do you use WPML?

    @petersplugins I have the same problem and I have WPML on the websites where the problem occured if it can help.

    Hello @petersplugins
    I don’t use the WPML plugin and it is not installed.
    With the plugin WP Activity Log, I get the code 2012 when the custom error page is trashed by “system”. That’s means “user move a post to trash” :

    Moved the post Are you Lost ? to trash
    ID: 746
    Type: page
    Status: published

    It is exactly the same code (2012) and same author (system ??) and the same information when Flamingo plugin delete a post considered as spam :

    Moved the post Dаting sitе for s...  to trash
    ID: 1023
    Type: flamingo_inbound
    Status: flamingo-spam

    I just enable in this plugin the Events for WordPress Background Activity.
    Maybe we can get more information…
    I just active the compatibility mode and install the WP Log Viewer plugin to have a look easily to the log.
    Wait and see if I get more information…
    Thank you

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    @nrsoft please install the development version from https://downloads.wordpress.org/plugin/404page.zip. The version number is also 11.2.3 but this is the dev version for 11.2.4. It includes a fix that should solve the problem. Please test it and let me know.

    @garfiedo I think I’ve found the problem. But I think this can only happen in Compatibility Mode or combined with WMPL. However, please also test the development version https://downloads.wordpress.org/plugin/404page.zip. Maybe this will solve the problem for you too.

    Regards,
    Peter

    Hello @petersplugins
    Thank you very much.
    I just install.
    I will tell you in one week the result 😉

    Hello @petersplugins
    Thank you very much for your help.
    I just check after 7 days of test.
    Apparently, no more error and custom error page trashed.
    I just wait one more week to put the issue resolved 😉
    Just by curiosity, could you telle me what it was and what you change ?
    Didier

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    OK, version 11.2.4 is out and should solve this weird problem.

    @garfiedo thanks a lot for your support, that helped me get on the right track. The reason was as follows: Flamingo searches for comments to delete. If there are no comments to delete, the result set is empty. This empty result set was wrongly recognized as error 404 and the 404 error page was loaded into the result set – and so Flamingo deleted this page. That was not a specific problem with Flamingo but a general issue. So the bug fix potentially solves also problems with other plugins.

    @fabiosilvanet, @andycty611, @nrsoft please also update to 11.2.4 and let me know if everything works.

    Regards,
    Peter

    @petersplugins
    Can I copy and past your explanation to the Flamingo WordPress support forum ?
    I open too a request there 😉
    Thank you
    Didier

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Sure @garfiedo, thanks

    Updated!

    Thank you so much, Peter! 🙂

    nrsoft

    (@nrsoft)

    @petersplugins so far so good! Thanks for the update.

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Marked as resolved

Viewing 15 replies - 16 through 30 (of 31 total)
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