Error on Dashboard on site

  • Resolved SteveHale

    (@stevehale)


    3 years, 3 months ago

    Hi

    I am still getting errors on the dashboard with your plugin. Here is the report of the error:

    Error in Google Chart

    An error prevented this Google chart from being displayed properly. Report the exact contents of the error on the support forum to find out what caused it.

    a.ft is undefined

    in GoogleChart
    in ContextProvider
    in Chart
    in div
    in GoogleChartErrorHandler
    in GoogleChart
    in div
    in WPDashboardUniqueVisitorsChartWidget
    in div
    in WPDashboardWidgets
    in div
    in WPDashboardApp
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root

    Can you advise please.

    Steve B

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    3 years, 3 months ago

    Hi Steve,

    Sorry to hear you’ve encountering what sounds like a possible Google Chart library conflict. So we can determine more on this please share your Site Health information and we can investigate this further. You can use this form to share privately if preferred.  

    Plugin Support James Osborne

    (@jamesosborne)

    3 years, 2 months ago

    Hi @stevehale,

    Just a follow up to check whether you’re still encountering the same error after updating to the latest version of Site Kit. If so, please share the information requested above and we’d be happy to investigate.

    Thread Starter SteveHale

    (@stevehale)

    3 years, 2 months ago

    Hi James

    Things seem to be behaving themselves at the moment.

    Cheers

    Steve

    Plugin Support James Osborne

    (@jamesosborne)

    3 years, 2 months ago

    Glad to hear it, and many thanks for the update @stevehale. We did make some changes to the plugin recently that reduce the likelihood of such errors, which are as a result of both Site Kit and another plugin requesting the same resources.

    If you run into any further errors, or should the same error re-appear, let us know.

Viewing 4 replies - 1 through 4 (of 4 total)

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