Error message on My Events page

  • Resolved toribdesigns378

    (@toribdesigns378)


    1 year, 4 months ago

    Hello, upon trying to edit my Events page, it now shows 2 blocks of text right underneath the word “Tickets” that say: “Your site doesn’t include support for the “tribe/tickets-item” block. You can leave it as is or remove it.”

    I have never seen this before, and I have no idea how to remove this so I can edit my page, as they are in the way. Help would be greatly appreciated.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tristan083

    (@tristan083)

    1 year, 4 months ago

    Hi @toribdesigns378 ,

    Thank you for reaching out.

    For me to understand and learn more about your setup, could you provide the version of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Event Tickets
    5. Event Tickets Plus (if using)
    6. Theme and Version
    Thread Starter toribdesigns378

    (@toribdesigns378)

    1 year, 4 months ago

    Thank you for the quick reply. After I saw your reply, I logged into my site again and checked, only to see that the message boxes have disappeared completely. I have no idea why they appeared, and no idea why they disappeared also.

    Thanks again for the speedy reply, I appreciate it!

    Plugin Support tristan083

    (@tristan083)

    1 year, 4 months ago

    Hi @toribdesigns378 ,

    Thank you for your message.

    Just to be clear, you no longer see the message, “Your site doesn’t include support for the “tribe/tickets-item” block. You can leave it as is or remove it.”, when creating/editing events, yes?

    Thread Starter toribdesigns378

    (@toribdesigns378)

    1 year, 4 months ago

    Yes, the message is no longer there.

    Thanks again

    Plugin Support Darian

    (@d0153)

    1 year, 4 months ago

    Hi @toribdesigns378

    Thanks for your confirmation and I’m glad that it is now working.

    If you have a minute, a great review from you would be amazing!

    https://wordpress.org/support/plugin/the-events-calendar/reviews/

    I’ll close this thread for now, but please do not hesitate to start a new thread if you have other issues at all. This allows us to track topics/issues efficiently and follow the WordPress Forum Guidelines.

Viewing 5 replies - 1 through 5 (of 5 total)

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