Error generated by release 7.5.1

  • Resolved jackrus60

    (@jackrus60)


    3 days, 23 hours ago

    My site just updated with the latest release (7.5.1) and it generates the following critical error. I disabled the plugin and site is back up.

    [18-May-2026 21:44:29 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘/home/xxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/freemius/start.php‘ (include_path=’/home/xxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/archive_tar:/home/xxxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/console_getopt:/home/xxxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/pear-core-minimal/src:/home/xxxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/pear_exception:.:/opt/cpanel/ea-php82/root/usr/share/pear’) in /home/xxxxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/shortcodes-ultimate.php:31
    Stack trace: 0 /home/xxxxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/shortcodes-ultimate.php(61): su_fs() 1 /home/xxxxxxxxxx/public_html/wp-settings.php(560): include_once(‘/home/xxxxxxxxxx/…’) 2 /home/xxxxxxxxxx/public_html/wp-config.php(89): require_once(‘/home/xxxxxxxxxx/…’) 3 /home/xxxxxxxxxx/public_html/wp-load.php(50): require_once(‘/home/xxxxxxxxxx/…’) 4 /home/xxxxxxxxxx/public_html/wp-blog-header.php(13): require_once(‘/home/xxxxxxxxxx/…’) 5 /home/xxxxxxxxxx/public_html/index.php(17): require(‘/home/xxxxxxxx/…’) 6 {main}

    thrown in /home/xxxxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/shortcodes-ultimate.php on line 31

Viewing 15 replies - 16 through 30 (of 42 total)
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  • Pierre236

    (@pierreto)

    3 days, 20 hours ago

    Same error, with “Site down ultimate”!

    mkassowitz

    (@mkassowitz)

    3 days, 20 hours ago

    Took down my site. Had to delete via FTP to recover. Tried reinstalling. As soon as it was uploaded it failed again, even before activating. Had to delete again.

    g2growl

    (@g2growl)

    3 days, 20 hours ago

    I had the same problem. I got an error after updating to 7.5.1. I’ve disabled the plugin for now.

    ATSMPodcast

    (@atsmpodcast)

    3 days, 20 hours ago

    Same here. Awaiting update on this thread. – Phillip S.

    imcoffeevin06

    (@imcoffeevin06)

    3 days, 20 hours ago

    where to download the 7.5.0 version?

    justin-bigscoots

    (@justin-bigscoots)

    3 days, 20 hours ago

    If you have SSH access then WP CLI is the fastest solution:

    # wp plugin install shortcodes-ultimate --version=7.5.0 --force --skip-plugins

    otherwise here is a direct link to 7.5.0:

    https://downloads.wordpress.org/plugin/shortcodes-ultimate.7.5.0.zip

    Monday is the new end of day Friday apparently 😔

    Salvatore Iovino

    (@salvodevelopment)

    3 days, 19 hours ago

    I can confirm the issue with Shortcodes Ultimate version 7.5.1.

    After updating to version 7.5.1, the plugin generated a fatal error and could no longer be activated. Since my site heavily relies on [su_heading] and other SU shortcodes across hundreds of articles, all shortcode content started appearing as raw text.

    My environment:

    • WordPress: 6.9.4
    • PHP: 8.0.30
    • Theme: Hueman
    • Shortcodes Ultimate: 7.5.1

    As a temporary troubleshooting step, I installed the plugin “WP Rollback” and rolled back Shortcodes Ultimate to version 7.5.0. Unfortunately the issue still persisted initially.

    What finally worked in my case was enabling WordPress debugging, after which the plugin activated correctly again and the site recovered.

    Since other users seem affected too, I wanted to report my experience and also mention WP Rollback as a possible recovery tool for people locked out after the update.

    Please investigate compatibility with recent WordPress environments because sites heavily using SU shortcodes can be severely impacted.

    Thanks.

    sdcbmthsch

    (@sdcbmthsch)

    3 days, 14 hours ago

    Same issue here. Rollback wouldn’t complete so I manually downloaded and reinstalled the previous version which solved the issue.

    finntown

    (@finntown)

    3 days, 14 hours ago

    For once I trusted a plugin update to work just fine without testing in staging, but boy was I wrong. Incredible.

    Halchan

    (@kurochibi7321)

    3 days, 13 hours ago

    I tried to log in using the link provided in the email I received, but “Recovery Mode” was also disabled. After changing my username via FTP, I was able to access the dashboard. I recommend temporarily disabling automatic updates.

    Plugin Author Vova

    (@gn_themes)

    3 days, 13 hours ago

    Hello everyone,

    Thank you for your reports, and I sincerely apologize for the inconvenience. I’m aware of the issue in the latest plugin release: due to a version control error, incorrect changes were included in the release, which may have caused problems on some sites.

    I’m working on a fix right now and will publish an updated version as soon as possible. In the meantime, if your site is affected, please roll back to the previous stable version of the plugin.

    Thank you for your patience. I’ll update this thread once the fix is available.

    Plugin Author Vova

    (@gn_themes)

    3 days, 12 hours ago

    The issue has now been resolved, and a fixed version of the plugin has been released.

    I sincerely apologize once again for the inconvenience this caused. Thank you for your patience and for reporting the problem so quickly.

    Salvatore Iovino

    (@salvodevelopment)

    3 days, 11 hours ago

    Thank you for the quick response and for addressing the issue so fast. I really appreciate how quickly you reacted after users started reporting the problem.

    However, I wanted to share my concern before updating again. In my case, the issue was quite serious: after the update the plugin generated a fatal error, plugins were deactivated, my site layout was affected, and hundreds of articles started displaying raw shortcodes instead of rendered content.

    My site relies heavily on Shortcodes Ultimate, so this wasn’t just a small issue but something that had a significant impact on the website.

    Before updating to the latest version, I would like some reassurance that the fix has been thoroughly verified and that the issue has really been resolved. Has version 7.5.3 specifically addressed the fatal error and activation problems related to the previous release?

    Thank you again for your quick intervention and support.

    Pieterjan Deneys

    (@nekojonez)

    3 days, 10 hours ago

    @salvodevelopment, I tested it on two websites I maintain and I see them working just fine 🙂

    Plugin Author Vova

    (@gn_themes)

    3 days, 10 hours ago

    @salvodevelopment check my own website https://getshortcodes.com/wp-content/plugins/shortcodes-ultimate-pro/readme.txt it uses 7.5.3

Viewing 15 replies - 16 through 30 (of 42 total)
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