Error connection social media through Jetpack

  • Resolved firecrackerlead

    (@firecrackerlead)


    3 years, 2 months ago

    I am getting a 500 status code for “POST /sites/139538068/publicize-connections/new” error message when trying to connect our social media accounts to the website via Jetpack. What’s the fix?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Daniel

    (@ihenetudan)

    3 years, 2 months ago

    Hi there,

    The overall Jetpack connection for your site currently looks good when I run diagnostics from my side. But if you’re still experiencing this issue, I’d suggest reconnecting Jetpack as described in this handy guide:

    https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

    Feel free to let us know if you continue to encounter problems.

    Plugin Support Jay

    (@bluejay77)

    3 years, 2 months ago

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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