Error code Json_syntax

  • Resolved dressed2kill

    (@dressed2kill)


    5 years, 2 months ago

    I had downloaded the ninja forms plug in and had it installed then it just reset some how and it disappeared So I have re down loaded it and trying to install it as a plug in and it’s giving me error code Json_syntax

    The page I need help with: [log in to see the link]

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  • shinerweb

    (@shinerweb)

    5 years, 2 months ago

    Are you allowed to install this plug-in on WordPress.com?

    Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    4 years, 10 months ago

    Yes, you can install Ninja Forms on WordPress.com

    Can you try temporarily deactivating all your plugins that are not Ninja Forms add-ons and switching to a default WordPress theme like Twenty Twenty.
    If you do not have a development environment for your site (this is best practice and highly recommended), you can use the Health Check plugin (https://wordpress.org/plugins/health-check/) to temporarily disable plugins and your theme for a single user session, instead of all users using your site.
    If this solves your issue, then the problem was caused by an issue in one of those plugins or your theme. Reactivate them one at a time until the issue returns to determine which plugin is causing the conflict.`

    If you are still having issues, can you contact our official support at ninjaforms.com/contact/ so we can help you further troubleshoot.

Viewing 2 replies - 1 through 2 (of 2 total)

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