Error code: -10520

  • jaime0920

    (@jaime0920)


    10 years, 4 months ago

    My Jetpack, publicize feature stopped working. First it was telling me to refresh the connections to my social networks. I would attempt and it would flash over saying they were connected, then disconnected.

    I am getting an error code now of -10520 when I attempt to connect my social networks

    I have done the troubleshooting of shutting off all other plugins, and even with them all off it didn’t work.

    When I tried to use the debugger I was issued this result:
    Testing your site’s compatibility with Jetpack…

    There seems to be a problem with your site’s ability to communicate with Jetpack!

    Something has gotten mixed up in your Jetpack Connection!
    It looks like your site can not communicate properly with Jetpack.

    Not sure what is going on ..

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 4 months ago

    Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you try the following:

    1) Go the Jetpack menu in your dashboard
    2) Click on “My Jetpack” at the top of the page.
    3) Click on “Disconnect Site from WordPress.com” if your site is currently connected to WordPress.com.
    4) Confirm the disconnection.
    5) Click on the Connect button to connect your site to WordPress.com again.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 1 replies (of 1 total)

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