Error

  • Resolved marbaque

    (@marbaque)


    1 month, 1 week ago

    I keep getting this error all the time, I can’t save or preview the scenes. It happens when I try to create an info hotspot.

    Missing Image & Scene ID

    Please Upload An Image and Set A Scene ID To See The Preview

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tamanna

    (@itamannaa)

    1 month ago

    Hi @marbaque,

    Thank you for reporting this issue, and kindly excuse the delay in response due to the weekend.

    We have already released a new version of WP VR (v8.5.76 – 2026-07-06) that includes a fix for this issue.

    Could you please update the plugin to the latest version, clear any site/server/cache plugin caches, and then test the hotspot creation again?

    After updating, please let us know the outcome. If the issue still persists, we’ll be happy to investigate further.

    Best regards,
    – WP VR Support Team

    Thread Starter marbaque

    (@marbaque)

    1 month ago

    Thank you, I think the error stoped showing after the update.

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: marbaque
  • Last activity: 1 month ago
  • Status: resolved