Yes Im lost with this too.
Do we have to add anything into the funnel steps or is that handled by the plugin automatically?
Thanks for trying our plugin. Kindly find below the instructions to label the funnel steps:
* Click on Admin at the top of Google Analytics page.
* Select the view for which you want to enable Enhanced Ecommerce reporting.
* In the View column, click Ecommerce Settings
Now add meaningful labels for your checkout steps and we recommend you to label as below:
* Checkout View
* Billing Info
* Proceed to Payment
If you have checkout process little different than the one mention above, kindly make the changes likewise.
Hope this helps.
<sorry, I accidentally posted a reply in stead of opening a new support thread, but I cannot delete this reply, only edit it>
Hi I’m still unsure how to set this up. I have installed this plugin and regular data is being tracked, but I have nothing under ‘checkout behaviour analysis’ or ‘shopping behaviour’.
How or what do I do to get this working?
Id like to setup and track this via funnels.
Step 1. – Add to cart
http://www.domain.com.au/cart/
Step 2. – Checkout
http://www.domain.com.au/checkout/
Step 3. – Order confirmed
http://www.domain.com.au/checkout/order-received/xxxx/?key=wc_order_xxxxx&utm_nooverride=1
Here’s how I have my labels setup.
http://www.worksmedia.com.au/temp/labels.gif
Here’s what I see in the checkout data – nothing.
http://www.worksmedia.com.au/temp/checkout.gif
Please help.
@tatvic team: thanks for the response. But it is still to vague to me. I mean, is there a way to customize the various checkout steps which are tracked?
Hi John,
Thank you for sharing the store URL with us.
We did a quick check of your store and found that you have not enabled the “Add UA Tracking Code” from our plugin’s settings page. We request you to enable it, to make our plugin work out of the box on your store.
Hope this helps and I look forward to your reply.
Thank you.
Apologies for hijacking this thread.
I believe I now have it turned on?
Hi John,
Thank you for getting back to us.
We did a quick check on your store and found that our plugin is working out of the box on your store, and tracking the transaction data as well. Can you please confirm from your end as well?
Cheers! 🙂
