Emails broken after installing plugin

  • andreu

    (@andreu)


    5 years, 5 months ago

    Hi,

    I’m using your plugin to sync our users and to create a form. I have not enabled the option of transactional emails because we already have a SMTP service for that.
    However, I realized that our emails stop working since I installed your plugin. I had to enable the transactional emails options to make emails work again, but I would like to keep using the other SMTP service for now.
    Is this a bug of your plugin? We’re setting the SMTP details via a php filter in our theme.

    I’ve been reading this topic https://wordpress.org/support/topic/emails-broken-after-updating-to-version-3-0-8/ that seemed to be related but not completely, because I’m using the latest version of your plugin and the problem persists at my end.

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    5 years, 5 months ago

    Hi @andreu, thank you for contacting us! In order to help you further, could you please open a ticket by going to the Support and Tickets tab of your account or sending in an email to support@sendinblue.com in order for us to investigate with our technical team?

    Thank you again for using Sendinblue!

    Kind regards,

    Sendinblue Customer Care

Viewing 1 replies (of 1 total)

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