Support » Plugin: Jetpack by WordPress.com » Email notifications for new posts

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    I’m sorry to hear you’ve run into issues.

    Could you walk me though the steps you usually follow to publish a new post? Do you publish them right away, or do you schedule them? Do you use a third-party editor, or a plugin to help you write those posts? Are the posts written by an editor on your site?

    Thanks!

    Some posts I have published immediately, others after a day or two. I didn’t use so far a schedule for my posts. I’m using WP editor directly (no other plugin) in Add posts. All posts are written by me – single administrator.

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Thanks for the extra details. I’ve asked one of our developers to take a look, and I’ll get back to you as soon as I have news!

    Plugin Contributor Brandon Kraft

    (@kraftbj)

    Happiness Engineer

    Hi Dan,

    I apologize for the delay. Our development team determined a cause for why your subscription e-mails were not being sent outβ€”what’s known as a “race condition” between two of our systems. One was marking the post as sent out before the mailing system actually did, so when the mailing system checked, it thought it was already sent and stopped. They have fixed the issue.

    Can you please give it another try and let us know if you’re still having trouble.

    Today I published a new post. Nothing changed, subscribers still not receive email notifications.

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    @dancaragea I don’t seem to see any new post on your site right now; the last post was published on October 20. Did you publish another post, and then delete it?

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    That’s interesting, it seems that the posts aren’t added to your site’s RSS feed either:
    http://dan-caragea.ro/feed/

    Do you use a caching plugin or service on your site? If you flush your site’s cache, do the new posts appear in your RSS feed?

    I checked (with your link), recent posts appear in my RSS feed. I’m using WP Super Cache plugin (last update about 6 months ago). P.S. I cleared cache 3-4 days ago.

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    That’s interesting. I can’t seem to see a more recent version:

    Here is what I get on my end, regardless of the browser I use:

    
    <!-- Dynamic page generated in 2.843 seconds. -->
    <!-- Cached page generated by WP-Super-Cache on 2016-10-20 17:42:17 -->

    What happens when you deactivate caching for feeds?

    I haven’t found such an option (feature) into WP Super Cache plugin settings: deactivate caching for feeds.

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    If you look for Accepted Filenames & Rejected URI under the “Advanced” tab, you’ll be able to deactivate cache for Feeds.

    Let me know how it goes.

    Sorry, sorry, I did’t look atenttly all options. Feeds are checked now (no chache). I cleared site’s cache too. I used two different browsers (Mozilla and Opera) lasted post are in this link: http://dan-caragea.ro/feed/. What to do next?

    • This reply was modified 1 year, 8 months ago by  Dan Caragea.
    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Could you now clear your site’s cache under Settings > WP Super Cache > Contents? I still see the old cached version of your feed on my end, I’m afraid.

    I did it again.

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Email notifications for new posts’ is closed to new replies.