Hi,
Email Notification is a paid feature. For this you will need email notification add-on. For list of add-ons please click here.
Heres one to see, this does heaps for free version, especially the email templates are great, been using long time but cluttered in GUI
https://wordpress.org/plugins/js-support-ticket/
G’day Jason,
Thank you for your input and our core plugin provides all the necessary functionality as an effective Help-Desk System. You are welcome to explore our add-ons for any advanced functionalities for World Class, Truly Unlimited , Scalable and Responsive ticketing system.
Please create a ticket on our website here so our team can help you further with this.
@jasonb4u2
The core “WP Responsive etc” plugin does not have email notifications, but you can sign up for a free subscription. That gives you 4 free additional plugins, one of which is email notifications, and that works fine for me.
I tried JS Support tickets. As you say the UI is cluttered and a lot of the options are Pro. Pity they can’t be hidden.
@lorro
what is:
The core “WP Responsive etc” plugin does not have email notifications, but you can sign up for a free subscription. That gives you 4 free additional plugins, one of which is email notifications, and that works fine for me.
is there a link for this as I dont know what is “WP Responsive” ?
Hi there,
Please go to this link. Download Smart Starter Plan free of cost.
“WP Responsive etc” was my abbreviation for “WP Support Plus Responsive Ticket System”.
The core plugin is here:
https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/
The starter plan is available at @ng’s link.
