Editor crashed

Resolved
(@cathibosco1)
Error: Should not happen

    at Provider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:17:11522)
    at StoryAnimations (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:98:97619)
    at DisplayLayer (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:98:98519)
    at div
    at O (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:258742)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at WithOverlay (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:14:32139)
    at SelectionCanvas (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:120:11351)
    at div
    at O (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:258742)
    at CanvasElementDropzone (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:120:14122)
    at div
    at O (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:258742)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at div
    at O (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:258742)
    at UploadDropTarget (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:70:8350)
    at CanvasUploadDropTarget (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:120:13613)
    at section
    at O (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:258742)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at EditLayerFocusManager (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:98:8588)
    at le (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:253875)
    at CanvasLayout (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:120:25878)
    at oee (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:120:27914)
    at ErrorBoundary (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:21:16533)
    at div
    at O (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:258742)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at RichTextProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:17:350230)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at VideoTrimProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:120:31306)
    at Workspace (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:120:32793)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at MediaRecordingProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:85:2687)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at RightClickMenuProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:121:10308)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at UnitsProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:66328)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at CanvasProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:36:1592)
    at section
    at O (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:258742)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at WithOverlay (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:14:32139)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at SidebarProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:162:16299)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at HighlightsProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:71:9144)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at ChecklistCheckpointProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:68:1237)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at LayoutProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:69238)
    at wue (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:162:18442)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at MetaBoxesProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:163:9262)
    at Xpe
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at PageDataUrlProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:36:24721)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at PageCanvasProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:36:27097)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at HelpCenterProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:36:11412)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at DropTargetsProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:63913)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at TransformProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:14:19310)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at MediaProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:54641)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at FontProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:24685)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at CurrentUserProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:1940)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at TaxonomyProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:59716)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at StoryTriggersProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:21:11178)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at StoryProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:21:12251)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at SnackbarProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/1873.js?ver=fb59b2d9f859220b0046:9:54908)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at HistoryProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:17:2986835)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at Media3pApiProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:32:22270)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at APIProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:17:2983714)
    at https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:266057
    at ConfigProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:17:2983419)
    at ErrorBoundary (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:21:16533)
    at Fe (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:256831)
    at le (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/6071.js?ver=fb59b2d9f859220b0046:1:253875)
    at FlagsProvider (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/8260.js?ver=fb59b2d9f859220b0046:1:205038)
    at StoryEditor (https://cathibosco.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=fb59b2d9f859220b0046:36:37777)
Viewing 3 replies - 1 through 3 (of 3 total)
Plugin Support Luckyna San
(@luckynasan)

1 year, 3 months ago
Hello there @cathibosco1 , thank you very much for your report. We will be happy to check on this for you but let’s gather a few more details.
1. Could you please detail the steps you took leading up to this crash? (e.g. add shape element, add animation, etc.)
2. If possible a recording of your experience would be useful. You can use a service such as Loom to record and share the URL here.
Plugin Support Luckyna San
(@luckynasan)

1 year, 3 months ago

@cathibosco1 Hello, I am just following up to see if you are still experiencing this issue.

Adam Dunnage
(@adamdunnage)

1 year, 3 months ago

We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘Editor crashed’ is closed to new replies.