Duplicates with Divi | WordPress.org

Resolved Local
(@fullctrl)

5 years, 6 months ago

Hi, We have used the plugin on a client page, and have been happy with it, but as the products have changed to using Divi builder there is a duplication problem. It seems fine, but if you update your product the gallery is displayed over the product, and then again next to the product as usual. Do you know what this may be? It should work with Divi..

Everything is up to date.

Viewing 4 replies - 1 through 4 (of 4 total)

Tanvirul Haque
(@tanvirul)

5 years, 6 months ago

Hi @fullctrl,

Could you please share the page URL as an example where you are facing the issue so that I can run the investigation on that.

Also, please give a reproduce video of your backend, plugins admin page and product edit page by using a tool like this https://www.useloom.com

It helps me to quickly figure out the issue and squash it immediately.

Thanks
Thread Starter Local
(@fullctrl)

5 years, 6 months ago
Please let me know how i can provide these links privately
- This reply was modified 5 years, 6 months ago by Local.
Tanvirul Haque
(@tanvirul)

5 years, 6 months ago

Hi @fullctrl,

You are using another gallery plugin https://prnt.sc/vcfk7z Please try to disable that and activate this one https://wordpress.org/plugins/woo-variation-gallery/

Kindly let me know your reported issue has been fixed or not?

Thanks

Thread Starter Local
(@fullctrl)

5 years, 6 months ago

Hi, that worked perfectly!
Thank you so much 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Duplicates with Divi’ is closed to new replies.

4 replies
2 participants
Last reply from: Local
Last activity: 5 years, 6 months ago
Status: resolved