Hello
Dear user as I go trough your link all sub-menus work fine.
Please tell us are your pro or free user?
They work because I had to deactivate your plug in. It’s a live site and I couldn’t leave the menu inoperable. I am a free user (I had only just installed your plug in) I was going to upgrade, but then I saw the problem.
I was hoping this was a problem you had encountered before and had a quick fix.
Dear user you can boldly upgrade it) if you will be pro user, contact us by info@huge-it.com and be sure your problems will be fixed
As your issue does not relate to other users, you can now contact us by mail because we have support for free users too
I am having the same problem as the Joedean
On my site (realtouchanimation.com) the drop down menus would become inactive and would not show when the video gallery plug in activated.
At the same time the white slider/hover on the menu would not slide/move when the plugin is active.
I love the plugin and would wish to purchase it, but cant do so if these issues affect my site’s functionality.
Dear @colsmart you should activate the plugin so we could see the problem
I have activated the plugin. Just to let you know that when the plugin is active the drop down sub menus would stop functioning. check the site abd click on support.
realtouchanimation.com
Ok fine, we see) Can you please write us by info@huge-it.com, there can be some errors that would not relate to other users
I have emailed you the details and even the log in details for the site.
Thank you very much) we got it
Hello. I have the same problem. My dropdown menus stopped working properly, and my slider is not functioning properly. The first item in the front page slider does not display its text.
Please see my website at http://www.cg-masters.com.
Can this be fixed?
Dear Nicholas Boughen we can fix everything)
actually I couldn’t find the gallery in your page.
Please send the direct link to info@huge-it.com , so you can contact directly to developers, and they will tell what to do
I am having the same problem. I am happy to buy the pro version if this gets resolved, but I don’t want to do so before knowing this plugin will work out for us. Please check the site: http://launchbox18.staging.wpengine.com/
Is this something that you were able to fix for others?
Dear redping first of all, we couldn’t find the plugin in your site.
And tell me please what is the problem with menu?
I see it works fine and there is not drop down, the menu components are clickable
You can see the videos that I added with the plugin on this page: http://launchbox18.staging.wpengine.com/meet-launchbox-coaching/
Yes, the drop down disappeared when I added a plugin. That is the problem that I am having. You can see the drop down working fine on the live site launchbox.tv, but on the stage site where I added the plugin, the drop downs in the main menu are not working. http://launchbox18.staging.wpengine.com/meet-launchbox-coaching/
Ok I see) This is a simple theme conflict. If you could contact us info@huge-it.com our developers will help you fix this
