Drag not working on computer

Resolved calyweb
(@calyweb)

2 years, 12 months ago

Hi,

I put the carousel on the footer, but we’re unable to drag with mouse on computer, nothing happen, we force to show the arrows and use it to move the logos

Can you check this issue please ?

Thanks !

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support jmatiasmastro
(@jmatiasmastro)

2 years, 11 months ago

@calyweb

Hi mate, can you send us a screenshot of the issue?

You can use the http://www.snipboard.io tool for that.

Could you tell us which version of our plugin you have installed and which theme you are using?

Regards.

Thread Starter calyweb
(@calyweb)

2 years, 11 months ago

Hi,

You just have to go to this website : https://www.lifeforsport.com/

At the bottom right on the footer, you will see the brands logos, try to make it move with the cursor, nothing happen, you can’t grab it and make it move to left or to right, to change the logos

It appears that the grab with the mouse is disabled

Thanks for your feedback

Plugin Support jmatiasmastro
(@jmatiasmastro)

2 years, 11 months ago

@calyweb

Hi mate, could you share the shortcode that you are using for the carousel?

Regards.

Thread Starter calyweb
(@calyweb)

2 years, 11 months ago

Hi,

I use this one : [pwb-carousel items=”100″ items_to_show=”4″ items_to_scroll=”4″ image_size=”full” autoplay=”true” hide_empty=”true”]

Thanks for your feedback
Plugin Support jmatiasmastro
(@jmatiasmastro)

2 years, 10 months ago
@calyweb

Hi mate, I’m afraid we can’t replicate your issue on localhost and the link you sent us is currently down.

Please check our screenshot: https://snipboard.io/a8pXn6.jpg

If you continue to experience the issue can you please write to our facebook page? We provide you with the link below: https://www.facebook.com/quadlayers/

Regards.
- This reply was modified 2 years, 10 months ago by jmatiasmastro.

Viewing 5 replies - 1 through 5 (of 5 total)

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