Support » Plugin: Poll, Survey, Quiz, Slideshow & Form Builder » Does not work on my phone

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author opinion stage support

    (@opinionstage)

    Thanks for sending this, we will check and get back to you,
    Best – O/S Team.

    Plugin Author opinion stage support

    (@opinionstage)

    It seems like a conflict with your theme, did you do the embed with the WordPress short-code? if so, can you please try the javascript or iframe options?

    I created the poll, then once it was created, I went to my dashboard and selected the embed option. I copied the code and then pasted the code on a page in wordpress. Like I said, it works great when you are using a computer so I am not sure why it would be the theme.

    I am not sure what you are talking about with the java script or iframe options. Iframe sounds like code. Sorry, graphic designer not web developer. I know when I embed videos there is usually iframe in the code at the beginning and end. But the only way I see to share the poll is through the embed option…

    Plugin Author yoffegil

    (@yoffegil)

    Hi there,

    Your theme limits the height of any iframe on narrow screens, this is why the poll is cut on mobile.
    You can resolve it by removing this specific rule in the following file in line 205:
    http://www.encorepub.com/welcome/wp-content/themes/bolid/styles/mobile.css

    And the rules is:
    @media only screen and (max-width: 639px)
    iframe {
    width: 100%;
    max-height: 350px;
    }

    Plugin Author yoffegil

    (@yoffegil)

    Closing this issue, please feel free to contact us if you have additional questions,
    Best – O/S Team.

Viewing 5 replies - 1 through 5 (of 5 total)
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