• Resolved Mor Active

    (@mor-active)


    Hi,

    When a product is added to the cart on the POS, for example 28 dollars, the field displays are: cart subtotal: 0 and discount: 28. This isn’t a problem in and of itself as the payment goes through fine but clearly it must be an error? The 10% discount etc options don’t work also, which is how I discovered this.

    Thanks

    https://wordpress.org/plugins/woocommerce-pos/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author kilbot

    (@kilbot)

    It sounds like you have created a product with regular price of 0 and a sale price of $28. So in this case the subtotal is 0 and the cart discount is +28. Also, since 10% of 0 is 0, applying a discount will result in a sale price of 0.

    If you wish to adjust the regular price on-the-fly you can open the product ‘drawer’ and adjust the price there. For example, changing the regular price to $28 will make the subtotal $28 and cart discount 0.

    I hope that makes sense.

    Thread Starter Mor Active

    (@mor-active)

    Hi,

    Thank you for the quick reply. The regular price of the product is set at 28. It is a “bookable” product as opposed to a “simple” one if that makes any difference? So basically there is no sales price field under this setting.
    I can change the price by doing what you suggested using the “drawer”. This basically changes the fields from a $0 with a cross though it and 28 next it to simply the 28 total. And at that point naturally the discount options work.
    Still is there something a little bit off, it defaulting to a strange sale price config at the start. Its adding an extra step to our sales process which I would rather eliminate?

    Plugin Author kilbot

    (@kilbot)

    Oh, bookable products are not supported by the WC REST API or WooCommerce POS at this time. I have had many requests to support Bookable products and will look at integrating them after version 1.0.

Viewing 3 replies - 1 through 3 (of 3 total)

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