• They respond to support issues too.

    • This topic was modified 1 week, 6 days ago by  galt.
    • This topic was modified 1 week, 6 days ago by  galt.
    • This topic was modified 1 week, 6 days ago by  galt.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Coming Soon Plugin Support From Acurax

    (@comingsoonsupport)

    Hello,

    Thank you for being with us, We are not able to find any support threads regarding this issue, Can you tell how you have contacted us?

    Regarding the issue you mentioned, it looks like you were trying to use some custom forms using the custom html option, In this case, there may be styles used by that integrated form, or may be from our stylesheet, We would like to take a look at your page to identify the issue, We can surely fix this issue by adding additional css codes to override the styles. And our plugin do have the option to have custom css.

    Hope this helps, Please let us know the URL to support thread if you already have one opened, or please open another support thread explaining your issue, and we are happy to help you resolve your issues.

    Via email with

    Ivan Jurišić from WebFactory Support Team

    I just switched to a different design image and all the code works fine. SO it is clearly a problem with that design element that I was trying to use. NOT my code which he was intent upon blaming. Too bad it took me several days (and about 4 hours of digging thru CSS and HTML docs) to decide to try a different design.

    Plugin Contributor Coming Soon Plugin Support From Acurax

    (@comingsoonsupport)

    @galt My Friend, Sorry, you are on the wrong page i believe, As per the email you copied, the communication you made was not with our company Acurax Technologies, You may be using some other under construction plugin, not ours, Our Under Construction Plugin is Under Construction / Maintenance Mode from Acurax Hope its clear, If there is any help/support needed in wordpress or have any questions regarding our plugin, Do let us know.

    Thats embarassing. Sorry about that.

    Plugin Contributor Coming Soon Plugin Support From Acurax

    (@comingsoonsupport)

    Thank you for your time, and hope you will try our plugins… Keep connected.. and Do let us know if there is any help or support needed in wordpress or any questions regarding our plugins or services.

Viewing 5 replies - 1 through 5 (of 5 total)
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