Description [field is not available]

Hello @nhung99,

Thanks for your question. Can you provide some more details for this description field? When you insepct the element (using the “inspect element” option in your browser when right-clicking on the box), do you see any CSS properties which may block access to that field? (Such as “disabled”, or “pointer-events:none;”, etc.) It’s possible that some other theme specific customization may be blocking that text box.

Also, when you installed the system, was it a fresh install, or did you add it to an existing WordPress installation with other plug-ins? Have you customized any of the user role permissions?

If the above fail, could you provide some more details in general, or can you install in a new server to verify your install steps on a clean separate instance?

Hope that helps; and I’ll review if you have any other questions or updates.

Thanks for the details @nhung99.

In this case, can you try turning off other plug-in temporarily and see if that allows you to edit the field? It might be another plug-in that is interfering. If you can also test with a different theme to also ensure there isn’t an issue there with the theme disabling the edit box. The inspect shows the HTML code; but can you also show the “styles” panel output as well?