• Resolved Lalit Jindal

    (@lalitjindal)


    Hi guys.

    When I turn on page caching, it gives a lot of database errors. On PHPMyAdmin, I see a max connections error.

    And on the frontend I constantly get database connection error.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @lalitjindal !

    I’m very sorry to hear that you’ve experienced this issue while using our plugin!

    This usually is an issue caused by a very low setting for database connections on the hosting. It rarely happens nowadays, but some hosting companies are still setting that to a low value and with any increase in traffic to the site it will cause those issues.

    My suggestion in this case would be to:
    – make sure you don’t have preloading enabled on Hummingbird >> Caching
    – contact your hosting provider to check if there’s no other issue or if they can increase the number of available connections

    Warm regards,
    Pawel

    Thread Starter Lalit Jindal

    (@lalitjindal)

    Preloading is disabled.

    I’ll see if they can increase the available connections.

    Thank you.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @lalitjindal

    You are welcome,

    Feel free to keep us posted.

    Best Regards
    Patrick Freitas

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @lalitjindal ,

    We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)

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