• Resolved Onkar Ghadi

    (@kokantouristhospitalitycompany)


    Data error in Analytics showing this error.

    The server provided an invalid response

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @kokantouristhospitalitycompany, thanks for reaching out. It sounds like there may be something blocking Site Kit from retrieving these Analytics metrics. While it may be temporary, please share the following and we can hopefully determine more on this:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.  This can help indicate a browser or caching related block.
    3. Were you able to see these metrics previously?

    Once we have the above we can investigate this further. The console errors as indicated above may prove useful, while we can also review any network related issues using Chromes developer tools depending on what we can determine.

    Let me know if you have any questions with the above. Thank you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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