Customer review not showing

  • Resolved billy44

    (@billy44)


    6 years, 1 month ago

    Hi there,
    Customer can leave a review on the product page without having any issue, but when I send an email to customer to get a review once order is completed, I receive the comments in WordPress comment section, then I approve it but comment is not showing on the product page.
    Please help ASAP
    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CusRev

    (@ivole)

    6 years ago

    Thanks for trying our plugin!

    Could it be due to some caching plugin? If you see a comment (review) in the backend, it should also appear on the frontend. It is the standard WordPress / WooCommerce feature.

    Plugin Author CusRev

    (@ivole)

    6 years ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Customer review not showing’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: CusRev
  • Last activity: 6 years ago
  • Status: resolved