• Resolved friendlydesign

    (@friendlydesign)


    In frond-end (create ticket page)

    Can we assign a small number of product to a customer, in the dropdown list “product” when creating a ticket?

    example: in taxonomy “products”: “Product1, Product2, Product3”

    For “Customer A” assign only “Product2”.

    In the dropdown list (creating a ticket) only the product “Product2” would be available.

    Thk if you understand me: D

    https://wordpress.org/plugins/awesome-support/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author siamkreative

    (@siamkreative)

    Hi there,

    I’m not sure I understand why would you want to show specific products for specific users? In which context do you want to use this?

    Cheers

    Thread Starter friendlydesign

    (@friendlydesign)

    In a computer service company , for example , customers can create tickets by products which it has a maintenance contract … and only on these products…

    Plugin Author julien731

    (@julien731)

    It is currently not possible. It will be in next version though, but you will have to custom code your logic.

    Plugin Author julien731

    (@julien731)

    The necessary hook has been added in the development version and will be available in 3.3.

    What you will want to do is hook onto wpas_get_terms and code your custom logic for displaying only the products you want.

    Thread Starter friendlydesign

    (@friendlydesign)

    Thk you very much !

Viewing 5 replies - 1 through 5 (of 5 total)

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