CusRev + Bundle Products

  • Resolved divinebox

    (@divinebox)


    1 month, 1 week ago

    Hello,

    In the case were a customer purchases in the same order :

    • 1 x bundle product A that contains
      • 1 x product B
      • 1 x product C
    • and 6 x product B

    … then :

    1. what will be the products list on the reminder e-mail ?
    2. what will be the products list to review on the form ?

    In the two cases, it can be (depending on your code) : A + B + C + B, or just A + B + C, or just A + B, or just B + C.

    Thanks for the clarification

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pear8398

    (@pear8398)

    1 month, 1 week ago

    Hi,

    Thanks for using CusRev.

    The bundle product is not a standard product type of the WooCommerce plugin so I’m not sure how it works. But the products in the WooCommerce order will be sent to the customer to submit reviews in the review form. From my experience, just B + C products in the review form.

    Thread Starter divinebox

    (@divinebox)

    1 month, 1 week ago

    Hello,

    I’ve made some tets. In the case were a customer purchases in the same order :

    • 1 x bundle product A that contains
      • 1 x product B
      • 1 x product C
    • and 6 x product B

    … then :

    1. the products list on the reminder e-mail is : A + B + C + B
    2. products list to review on the form is : A + B

    This lacks coherence. How can we harmonize this ? My best scenario would be : only the products inside the bundle + no duplicate produits between “normal” products of the order and products inside the bundle.

    Thanks for your help

    Plugin Support pear8398

    (@pear8398)

    1 month, 1 week ago

    Hi,

    Thanks for your additional information.

    I’m afraid that there isn’t an option to customize this. Can you please let me know which plugin that you are using to create the bundle product?

    Thread Starter divinebox

    (@divinebox)

    1 month, 1 week ago

    The official one : Product Bundles for WooCommerce https://woocommerce.com/products/product-bundles/

    Plugin Support pear8398

    (@pear8398)

    1 month ago

    Hi,

    Thanks for your additional information.

    I will inform the development team to consider supporting this product type in future updates. Let me know if you have any questions.

    Plugin Support bagel1317

    (@bagel1317)

    3 weeks ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 6 replies - 1 through 6 (of 6 total)

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