• Resolved maluus

    (@maluus)


    Hi,
    I have a problem with WooCommerce because the currency is on the wrong side and I can not change it in the settings because this option does not even show, only the currency change but nothing more

    • This topic was modified 4 years, 8 months ago by maluus.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    the currency is on the wrong side and I can not change it in the settings

    To get a better context, could you share a screenshot of the page that shows the currency? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    Additionally, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter maluus

    (@maluus)

    Hello,

    here it is https://snipboard.io/4N3wgM.jpg a screenshot of the currency options that are available, and I do not know if it is appropriate in this form, but I am pasting the report below

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://maluus.pl
    Site address (URL): https://maluus.pl
    WC Version: 5.6.0
    REST API Version: ✔ 5.6.0
    WC Blocks Version: ✔ 5.8.0
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.5.1
    Log Directory Writable: ✔
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pl_PL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.8
    PHP Post Max Size: 130 MB
    PHP Time Limit: 165
    PHP Max Input Vars: 16000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.23
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.6.0
    WC Database Prefix: cia106
    Całkowity rozmiar bazy danych: 44.02MB
    Rozmiar bazy danych: 39.97MB
    Rozmiar indeksu bazy danych: 4.05MB
    cia106woocommerce_sessions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    cia106woocommerce_order_items: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106woocommerce_order_itemmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    cia106woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106actionscheduler_actions: Dane: 0.05MB + Indeks: 0.13MB + Silnik InnoDB
    cia106actionscheduler_claims: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106actionscheduler_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106actionscheduler_logs: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106ce4wp_abandoned_checkout: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106ce4wp_contacts: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106cli_cookie_scan: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106cli_cookie_scan_categories: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106cli_cookie_scan_cookies: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106cli_cookie_scan_url: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106cli_scripts: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106commentmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106comments: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB
    cia106e_submissions: Dane: 0.02MB + Indeks: 0.27MB + Silnik InnoDB
    cia106e_submissions_actions_log: Dane: 0.02MB + Indeks: 0.11MB + Silnik InnoDB
    cia106e_submissions_values: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106gla_budget_recommendations: Dane: 0.22MB + Indeks: 0.14MB + Silnik InnoDB
    cia106gla_merchant_issues: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106gla_shipping_rates: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106gla_shipping_times: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106jet_smart_filters_indexer: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailchimp_carts: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106mailchimp_jobs: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106mailpoet_custom_fields: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_dynamic_segment_filters: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_feature_flags: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_forms: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106mailpoet_log: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106mailpoet_mapping_to_external_entities: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_newsletter_links: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106mailpoet_newsletter_option: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_newsletter_option_fields: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_newsletter_posts: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_newsletter_segment: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_newsletter_templates: Dane: 2.52MB + Indeks: 0.00MB + Silnik InnoDB
    cia106mailpoet_newsletters: Dane: 0.05MB + Indeks: 0.03MB + Silnik InnoDB
    cia106mailpoet_scheduled_task_subscribers: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_scheduled_tasks: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106mailpoet_segments: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106mailpoet_sending_queues: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106mailpoet_settings: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_statistics_clicks: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106mailpoet_statistics_forms: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_statistics_newsletters: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106mailpoet_statistics_opens: Dane: 0.02MB + Indeks: 0.08MB + Silnik InnoDB
    cia106mailpoet_statistics_unsubscribes: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106mailpoet_statistics_woocommerce_purchases: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    cia106mailpoet_stats_notifications: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106mailpoet_subscriber_custom_field: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_subscriber_ips: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_subscriber_segment: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106mailpoet_subscribers: Dane: 0.02MB + Indeks: 0.13MB + Silnik InnoDB
    cia106mailpoet_user_agents: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106mailpoet_user_flags: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106options: Dane: 4.02MB + Indeks: 0.14MB + Silnik InnoDB
    cia106postmeta: Dane: 10.36MB + Indeks: 0.33MB + Silnik InnoDB
    cia106posts: Dane: 6.09MB + Indeks: 0.13MB + Silnik InnoDB
    cia106term_relationships: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106term_taxonomy: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106termmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106terms: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106um_metadata: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106usermeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106users: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106wc_admin_note_actions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106wc_admin_notes: Dane: 0.05MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wc_category_lookup: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wc_customer_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106wc_download_log: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106wc_order_coupon_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106wc_order_product_lookup: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    cia106wc_order_stats: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106wc_order_tax_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106wc_product_meta_lookup: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB
    cia106wc_reserved_stock: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wc_tax_rate_classes: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106wfblockediplog: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wfblocks7: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106wfconfig: Dane: 1.33MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wfcrawlers: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wffilechanges: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wffilemods: Dane: 9.52MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wfhits: Dane: 0.09MB + Indeks: 0.05MB + Silnik InnoDB
    cia106wfhoover: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106wfissues: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    cia106wfknownfilelist: Dane: 3.52MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wflivetraffichuman: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106wflocs: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wflogins: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    cia106wfls_2fa_secrets: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
    cia106wfls_settings: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wfnotifications: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wfpendingissues: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
    cia106wfreversecache: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106wfsnipcache: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
    cia106wfstatus: Dane: 0.13MB + Indeks: 0.09MB + Silnik InnoDB
    cia106wftrafficrates: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
    cia106woocommerce_p24_data: Dane: 0.00MB + Indeks: 0.00MB + Silnik MyISAM
    cia106woocommerce_p24_order_map: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
    
    ### Post Type Counts ###
    
    attachment: 111
    cartflows_flow: 1
    cartflows_step: 2
    cookielawinfo: 6
    customize_changeset: 40
    elementor_library: 8
    jb_store_css: 10
    jet-menu: 4
    jet-popup: 1
    jet-smart-filters: 4
    jet-theme-core: 2
    jet-woo-builder: 2
    mailpoet_page: 1
    nav_menu_item: 17
    page: 20
    post: 4
    product: 7
    revision: 375
    shop_order: 3
    um_directory: 1
    um_form: 3
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (35) ###
    
    WooCommerce Przelewy24 Payment Gateway: przez Przelewy24 Sp. z o.o. – 1.0.7
    Akismet antyspam: przez Automattic – 4.1.11
    Better Search Replace: przez Delicious Brains – 1.3.4
    Contact Form 7: przez Takayuki Miyoshi – 5.4.2
    GDPR Cookie Consent: przez WebToffee – 2.0.5
    Elementor Pro: przez Elementor.com – 3.3.8
    Elementor: przez Elementor.com – 3.4.3
    Font Awesome: przez Font Awesome – 4.0.2
    JetBlocks For Elementor: przez Crocoblock – 1.2.9
    Jet Data Importer: przez Zemez – 1.2.2
    JetElements For Elementor: przez Crocoblock – 2.5.9
    JetMenu: przez Crocoblock – 2.0.9
    Jet Plugins Wizard: przez Zemez – 1.2.9
    JetPopup: przez Crocoblock – 1.5.4
    JetSmartFilters: przez Crocoblock – 2.3.0
    JetTabs For Elementor: przez Crocoblock – 2.1.13
    JetThemeCore: przez Crocoblock – 1.2.2
    JetTricks: przez Crocoblock – 1.3.8
    JetWooBuilder For Elementor: przez Crocoblock – 1.8.2
    JetProductGallery For Elementor: przez Crocoblock – 1.3.1
    Jetpack Boost: przez Automattic – 1.2.0
    Jetpack: przez Automattic – 10.0
    Kadence WooCommerce Email Designer: przez Kadence WP – 1.4.8
    Kava Extra: przez Zemez – 1.0.5
    Konserwacja: przez WebFactory Ltd – 4.03
    Nav Menu Roles: przez Kathy Darling – 2.0.1
    Checkout Field Editor for WooCommerce: przez ThemeHigh – 1.4.9
    WooCommerce Blocks: przez Automattic – 5.8.0
    InPost dla WooCommerce: przez Inspire Labs – 1.3.7
    WooCommerce: przez Automattic – 5.6.0
    Woolementor: przez Woolementor – 2.5.0
    Woostroid Theme Wizard: przez Zemez – 1.0.0
    Wordfence Security: przez Wordfence – 7.5.5
    WP Super Cache: przez Automattic – 1.7.4
    WPS Hide Login: przez WPServeur
    NicolasKulka
    wpformation – 1.8.6
    
    ### Inactive Plugins (4) ###
    
    Facebook for WooCommerce: przez Facebook – 2.6.4
    Google Listings and Ads: przez WooCommerce – 1.4.2
    JetCompareWishlist For Elementor: przez Crocoblock – 1.3.4
    WOOCS - WooCommerce Currency Switcher: przez realmag777 – 1.3.7
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: PLN (zł)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Strona sklepu: #9 - /shop/
    Koszyk: ❌ Strona nie zawiera shortcode [woocommerce_cart] ani bloku woocommerce/cart.
    Zamówienie: ❌ Strona nie zawiera shortcode [woocommerce_checkout] ani bloku woocommerce/checkout.
    Moje konto: #1139 - /home/moje-konto/
    Regulamin: #1115 - /regulamin/
    
    ### Theme ###
    
    Name: Woostroid2 Child
    Version: 1.0.0
    Author URL: http://www.templatemonster.com/
    Child Theme: ✔
    Parent Theme Name: Woostroid2
    Parent Theme Version: 1.0.9
    Parent Theme Author URL: https://zemez.io/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Zakończ: 72
    Oldest: 2021-08-30 09:25:44 +0200
    Newest: 2021-09-05 13:11:15 +0200
    
    Oczekujące: 1
    Oldest: 2021-09-05 23:00:49 +0200
    Newest: 2021-09-05 23:00:49 +0200
    
    ### Status report information ###
    
    Generated at: 2021-09-05 13:20:46 +02:00
    
    Mirko P.

    (@rainfallnixfig)

    Hi @maluus,

    Thanks for sharing a screenshot of your currency settings!

    I’ve tried switching language and currency on my test site which is running on Storefront and WooCommerce plugin only, and this is what my currency settings look like:


    Link to image: https://bit.ly/3h7QDg0

    It sounds like there is a plugin that is overriding that part on your backend of the WooCommerce settings. What I recommend is going with a conflict test following our guide:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    If you find the culprit please reach out to the theme or plugin authors and let them know you’re not seeing all options in the currency settings.

    I’d also suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    Let us know how it goes.

    Thanks!

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

    Hopefully, you performed a conflict test and the above information was helpful to you.

    We’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘currency options are not displayed’ is closed to new replies.