currency options are not displayed
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Hi,
I have a problem with WooCommerce because the currency is on the wrong side and I can not change it in the settings because this option does not even show, only the currency change but nothing more-
This topic was modified 4 years, 8 months ago by
maluus.
The page I need help with: [log in to see the link]
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This topic was modified 4 years, 8 months ago by
Viewing 4 replies - 1 through 4 (of 4 total)
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Hello,
the currency is on the wrong side and I can not change it in the settings
To get a better context, could you share a screenshot of the page that shows the currency? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.
Additionally, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Hello,
here it is https://snipboard.io/4N3wgM.jpg a screenshot of the currency options that are available, and I do not know if it is appropriate in this form, but I am pasting the report below
### WordPress Environment ### WordPress address (URL): https://maluus.pl Site address (URL): https://maluus.pl WC Version: 5.6.0 REST API Version: ✔ 5.6.0 WC Blocks Version: ✔ 5.8.0 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.5.1 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: pl_PL External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.8 PHP Post Max Size: 130 MB PHP Time Limit: 165 PHP Max Input Vars: 16000 cURL Version: 7.64.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 8.0.23 Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.6.0 WC Database Prefix: cia106 Całkowity rozmiar bazy danych: 44.02MB Rozmiar bazy danych: 39.97MB Rozmiar indeksu bazy danych: 4.05MB cia106woocommerce_sessions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB cia106woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB cia106woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB cia106woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB cia106woocommerce_order_items: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB cia106woocommerce_order_itemmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB cia106woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB cia106woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB cia106woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB cia106woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB cia106woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB cia106woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB cia106woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik 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Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB cia106wfsnipcache: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB cia106wfstatus: Dane: 0.13MB + Indeks: 0.09MB + Silnik InnoDB cia106wftrafficrates: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB cia106woocommerce_p24_data: Dane: 0.00MB + Indeks: 0.00MB + Silnik MyISAM cia106woocommerce_p24_order_map: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB ### Post Type Counts ### attachment: 111 cartflows_flow: 1 cartflows_step: 2 cookielawinfo: 6 customize_changeset: 40 elementor_library: 8 jb_store_css: 10 jet-menu: 4 jet-popup: 1 jet-smart-filters: 4 jet-theme-core: 2 jet-woo-builder: 2 mailpoet_page: 1 nav_menu_item: 17 page: 20 post: 4 product: 7 revision: 375 shop_order: 3 um_directory: 1 um_form: 3 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (35) ### WooCommerce Przelewy24 Payment Gateway: przez Przelewy24 Sp. z o.o. – 1.0.7 Akismet antyspam: przez Automattic – 4.1.11 Better Search Replace: przez Delicious Brains – 1.3.4 Contact Form 7: przez Takayuki Miyoshi – 5.4.2 GDPR Cookie Consent: przez WebToffee – 2.0.5 Elementor Pro: przez Elementor.com – 3.3.8 Elementor: przez Elementor.com – 3.4.3 Font Awesome: przez Font Awesome – 4.0.2 JetBlocks For Elementor: przez Crocoblock – 1.2.9 Jet Data Importer: przez Zemez – 1.2.2 JetElements For Elementor: przez Crocoblock – 2.5.9 JetMenu: przez Crocoblock – 2.0.9 Jet Plugins Wizard: przez Zemez – 1.2.9 JetPopup: przez Crocoblock – 1.5.4 JetSmartFilters: przez Crocoblock – 2.3.0 JetTabs For Elementor: przez Crocoblock – 2.1.13 JetThemeCore: przez Crocoblock – 1.2.2 JetTricks: przez Crocoblock – 1.3.8 JetWooBuilder For Elementor: przez Crocoblock – 1.8.2 JetProductGallery For Elementor: przez Crocoblock – 1.3.1 Jetpack Boost: przez Automattic – 1.2.0 Jetpack: przez Automattic – 10.0 Kadence WooCommerce Email Designer: przez Kadence WP – 1.4.8 Kava Extra: przez Zemez – 1.0.5 Konserwacja: przez WebFactory Ltd – 4.03 Nav Menu Roles: przez Kathy Darling – 2.0.1 Checkout Field Editor for WooCommerce: przez ThemeHigh – 1.4.9 WooCommerce Blocks: przez Automattic – 5.8.0 InPost dla WooCommerce: przez Inspire Labs – 1.3.7 WooCommerce: przez Automattic – 5.6.0 Woolementor: przez Woolementor – 2.5.0 Woostroid Theme Wizard: przez Zemez – 1.0.0 Wordfence Security: przez Wordfence – 7.5.5 WP Super Cache: przez Automattic – 1.7.4 WPS Hide Login: przez WPServeur NicolasKulka wpformation – 1.8.6 ### Inactive Plugins (4) ### Facebook for WooCommerce: przez Facebook – 2.6.4 Google Listings and Ads: przez WooCommerce – 1.4.2 JetCompareWishlist For Elementor: przez Crocoblock – 1.3.4 WOOCS - WooCommerce Currency Switcher: przez realmag777 – 1.3.7 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: PLN (zł) Currency Position: right_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Strona sklepu: #9 - /shop/ Koszyk: ❌ Strona nie zawiera shortcode [woocommerce_cart] ani bloku woocommerce/cart. Zamówienie: ❌ Strona nie zawiera shortcode [woocommerce_checkout] ani bloku woocommerce/checkout. Moje konto: #1139 - /home/moje-konto/ Regulamin: #1115 - /regulamin/ ### Theme ### Name: Woostroid2 Child Version: 1.0.0 Author URL: http://www.templatemonster.com/ Child Theme: ✔ Parent Theme Name: Woostroid2 Parent Theme Version: 1.0.9 Parent Theme Author URL: https://zemez.io/ WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Zakończ: 72 Oldest: 2021-08-30 09:25:44 +0200 Newest: 2021-09-05 13:11:15 +0200 Oczekujące: 1 Oldest: 2021-09-05 23:00:49 +0200 Newest: 2021-09-05 23:00:49 +0200 ### Status report information ### Generated at: 2021-09-05 13:20:46 +02:00Hi @maluus,
Thanks for sharing a screenshot of your currency settings!
I’ve tried switching language and currency on my test site which is running on Storefront and WooCommerce plugin only, and this is what my currency settings look like:
Link to image: https://bit.ly/3h7QDg0It sounds like there is a plugin that is overriding that part on your backend of the WooCommerce settings. What I recommend is going with a conflict test following our guide:
https://docs.woocommerce.com/document/woocommerce-self-service-guide/
If you find the culprit please reach out to the theme or plugin authors and let them know you’re not seeing all options in the currency settings.
I’d also suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.
Let us know how it goes.
Thanks!
Hi there,
It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.
Hopefully, you performed a conflict test and the above information was helpful to you.
We’ll be here if and/or when you are ready to continue.
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