• Hi,

    The site has been build a few montns ago. Today I try to login via wp-admin and keep getting Critcal Error Screen, I get 404 For wp-login. But I am able to login via wp-signup. I know this because the home page changes with the wordpress bar at the top. But when i click on any tool (dashboard, themes, widgets) etc from the drop down, the page reloads and shows “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.”

    I do not get an email, and i have tried the plugin and theme disable soultion. I’ve also did the .htaccess solution and no change.

    Can someone please help me with this issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    As for the email not arriving, it sounds like your hosting provider has disabled PHP’s mail() function, which WordPress uses to send you email notifications and is also used by contact form plugins and more.

    This is a common safeguard employed by hosting providers when they suspect that another customer on the same server is sending spam emails directly from the server.

    Another alternative is that PHP’s mail() function is still active, but spammer activity from the server has already caused any email sent from it to be blocklisted. This would result in the emails being sent but never received by any email address with basic anti-spam capabilities.

    You can check this by leaving a comment on your site and checking if you receive an email. Another alternative would be to use the Health Check plugin and send yourself a test email from the plugin’s Tools tab to see if it works.

    If you didn’t receive a test email, you could try using an SMTP plugin to configure your WordPress site to use your email’s outgoing mail server instead of PHP’s mail() function.

    Thread Starter lotglobal

    (@lotglobal)

    Hi james,

    Thank you so much for responding.

    I’ll do as you recommend and update you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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