Critical error on attendees page

  • Simone Montanari

    (@semikola)


    1 day, 5 hours ago

    I’m pretty sure this is a copy of the previous tickets.

    Here the PHP error on the attendees page:

    Fatal error: Uncaught Error: Call to a member function prepare_items() on null in /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/src/admin-views/attendees/attendees-table.php:12 Stack trace: #0 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/common/src/Tribe/Template.php(1069): include() #1 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/common/src/Tribe/Template.php(919): Tribe__Template->template_safe_include(NULL) #2 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/src/admin-views/attendees/attendees.php(22): Tribe__Template->template(Array) #3 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/common/src/Tribe/Template.php(1069): include('/home/fbaowlzu/...') #4 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/common/src/Tribe/Template.php(919): Tribe__Template->template_safe_include(NULL) #5 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/src/admin-views/attendees.php(22): Tribe__Template->template(Array) #6 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/common/src/Tribe/Template.php(1069): include('/home/fbaowlzu/...') #7 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/common/src/Tribe/Template.php(919): Tribe__Template->template_safe_include(NULL) #8 /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/src/Tickets/Admin/Attendees/Page.php(129): Tribe__Template->template(Array, Array) #9 /home/fbaowlzu/public_html/wp-includes/class-wp-hook.php(341): TEC\Tickets\Admin\Attendees\Page->render_tec_tickets_attendees_page('') #10 /home/fbaowlzu/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters('', Array) #11 /home/fbaowlzu/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #12 /home/fbaowlzu/public_html/wp-admin/admin.php(264): do_action('ticket_page_tec...') #13 {main} thrown in /home/fbaowlzu/public_html/wp-content/plugins/event-tickets/src/admin-views/attendees/attendees-table.php on line 12

    The error persists with the Default theme and only your plugins active. Here my WordPress configuration:

    ` wp-core

    version: 7.0
    site_language: it_IT
    user_language: it_IT
    timezone: Europe/Rome
    permalink: /notizie/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 0
    default_comment_status: undefined
    environment_type: production
    user_count: 3
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home/fbaowlzu/public_html
    wordpress_size: 61,64 MB (64638248 bytes)
    uploads_path: /home/fbaowlzu/public_html/wp-content/uploads
    uploads_size: 0,00 B (0 bytes)
    themes_path: /home/fbaowlzu/public_html/wp-content/themes
    themes_size: 8,03 MB (8415529 bytes)
    plugins_path: /home/fbaowlzu/public_html/wp-content/plugins
    plugins_size: 15,63 MB (16391386 bytes)
    fonts_path: /home/fbaowlzu/public_html/wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 30,70 MB (32194560 bytes)
    total_size: 116,00 MB (121639723 bytes) wp-dropins (1)

    maintenance.php: true wp-active-theme

    name: Twenty Twenty-Five (twentytwentyfive)
    version: 1.5
    author: il team di WordPress
    author_website: https://wordpress.org
    parent_theme: none
    theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates, post-formats, editor-style
    theme_path: /home/fbaowlzu/public_html/wp-content/themes/twentytwentyfive wp-themes-inactive (2)

    CNO : version: 1.0, author: SM
    Kadence: version: 1.5.0, author: Kadence WP wp-mu-plugins (1)

    WordPress automation by Installatron: author: (undefined), version: (undefined) wp-plugins-active (4)

    Contact Form 7: version: 6.1.6, author: Rock Lobster Inc.
    Event Tickets: version: 5.28.3.2, author: The Events Calendar
    Event Tickets Plus: version: 6.9.3, author: The Events Calendar
    The Events Calendar: version: 6.16.3, author: The Events Calendar wp-plugins-inactive (16)

    Advanced Custom Fields PRO: version: 6.8.4, author: WP Engine
    CMP - Coming Soon & Maintenance Plugin: version: 4.1.17, author: NiteoThemes
    Conditional Fields for Contact Form 7: version: 2.7.6, author: Jules Colle
    CNO – Custom Post Type: version: 1.0.0, author: SM
    CNO  – Slider: version: 1.0.0, author: SM
    Core Rollback: version: 1.4.2, author: Andy Fragen
    Iubenda x CNO : version: 1.0.0, author: SM
    Loco Translate: version: 2.8.5, author: Tim Whitlock
    WooCommerce: version: 10.8.1, author: Automattic
    WP All Export Pro: version: 1.9.15, author: Soflyy
    WP All Import - ACF Add-On Free: version: 1.0.7, author: Soflyy
    WP All Import - ACF Add-On Pro: version: 4.0.1, author: Soflyy
    WP All Import Pro: version: 5.0.6, author: Soflyy
    WP Mail SMTP: version: 4.8.0, author: WP Mail SMTP
    WP Maps: version: 4.9.5, author: WePlugins
    Yoast SEO: version: 27.8, author: Team Yoast wp-media

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1693
    imagemagick_version: ImageMagick 6.9.13-25 Q16 x86_64 18639 https://legacy.imagemagick.org
    imagick_version: 3.8.1
    file_uploads: 1
    post_max_size: 256M
    upload_max_filesize: 256M
    max_effective_size: 256 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 313 GB
    imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    imagick::RESOURCETYPE_FILE: 768000
    imagick::RESOURCETYPE_MAP: 156 GB
    imagick::RESOURCETYPE_MEMORY: 78 GB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 0
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FLV, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    image_format_transforms: image/heic → image/jpeg, image/heif → image/jpeg, image/heic-sequence → image/jpeg, image/heif-sequence → image/jpeg
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
    ghostscript_version: 9.27 tec-tickets the-events-calendar wp-server

    server_architecture: Linux 4.18.0-553.121.1.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.3.31 64bit
    php_sapi: litespeed
    max_input_variables: 100000
    time_limit: 300
    memory_limit: 1024M
    max_input_time: 600
    upload_max_filesize: 256M
    php_post_max_size: 256M
    curl_version: 7.61.1 OpenSSL/1.1.1k
    suhosin: false
    imagick_availability: true
    opcode_cache: true
    opcode_cache_memory_usage: 134147376 of 134148176
    opcode_cache_interned_strings_usage: 100% of 8388608 (8 free)
    opcode_cache_hit_rate: 98.01
    opcode_cache_full: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    static_robotstxt_file: true
    current: 2026-06-15T11:09:34+00:00
    utc-time: Monday, 15-Jun-26 11:09:34 UTC
    server-time: 2026-06-15T13:09:33+02:00 wp-database

    extension: mysqli
    server_version: 10.11.18-MariaDB-cll-lve-log
    client_version: mysqlnd 8.3.31
    max_allowed_packet: 268435456
    max_connections: 100000 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/fbaowlzu/public_html/wp-content
    WP_PLUGIN_DIR: /home/fbaowlzu/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1024M
    WP_DEBUG: true
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    EMPTY_TRASH_DAYS: 30 wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: does not exist
    mu-plugins: writable

    Small note rolling back to 6.9.4 didn’t solve the issue either. Let me know if you need more information.

    Thanks,
    Simone

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