Critical error in the plugin page

  • Resolved rashidavc18

    (@rashidavc18)


    1 year, 6 months ago

    I am getting notified

    “WordPress caught an error with one of your plugins, Solid Security Basic.”

    i am not able access this plugins page.

    Version:9.3.3

    Please suggest me a solution

    • This topic was modified 1 year, 6 months ago by rashidavc18.
Viewing 4 replies - 1 through 4 (of 4 total)
  • nlpro

    (@nlpro)

    1 year, 6 months ago

    Hi @rashidavc18,

    If I’m not mistaken the email you received usually includes more info (like an Error Details section). Can you share the info from the Error Details section?

    +++ To prevent any confusion, I’m not SolidWP +++

    Thread Starter rashidavc18

    (@rashidavc18)

    1 year, 6 months ago

    I am afraid i cant find any error section rather than
    “There has been a critical error on this website. Please check your site admin email inbox for instructions.” when i am trying to access the plugin page

    and in site admin email i got this warning as
    “WordPress caught an error with one of your plugins, Solid Security Basic.”

    nlpro

    (@nlpro)

    1 year, 6 months ago

    Hi @rashidavc18,

    Ok, let’s try a more direct route. Please add (temporarily) the lines below to the wp-config.php file (if not already):

    define( 'WP_DISABLE_FATAL_ERROR_HANDLER', true );
    ini_set("display_errors", true);
    ini_set("error_reporting", E_ALL & ~E_STRICT & ~E_NOTICE & ~E_WARNING & ~E_DEPRECATED);

    Then try and access the page(s) that does(do) not work. You should see one or more PHP warnings/errors. Update the topic with the warnings/errors displayed.

    Don’t forget to undo the changes to the wp-config.php file afterwards!

    • This reply was modified 1 year, 6 months ago by nlpro.
    Plugin Support chandelierrr

    (@shanedelierrr)

    1 year, 5 months ago

    Hello,

    Just wanted to swing by here to see if you still need help.

    Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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