Crashed my site

  • Chrisx10

    (@chrisx10)


    11 years, 2 months ago

    Installed on my site and crashed it instantly. Had to delete the plugin through cpanel.

    To the developers, here’s the error that appears:
    Fatal error: Cannot redeclare class Mobile_Detect in /home/corporate3dcards/public_html/wp-content/themes/hookie/framework/lib/helpers/mobile-detect.php on line 27

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  • Plugin Author WP-LiveChat

    (@wp-livechat)

    11 years, 2 months ago

    Hi Chris
    Sorry for that. It looks like our plugin checked for the existence of that class before the class was loaded by your theme, thereby loading it twice.

    We’re changing the way we check for this class in Monday’s release. We’ll make sure that our check is after all other check’s to ensure that we don’t force the class to be loaded twice. If you’d like, we can send the fix via email before the new version goes up?

    Once again, sorry for the downtime and thank you for pointing this out.

    Thread Starter Chrisx10

    (@chrisx10)

    11 years, 2 months ago

    Yeah that would be great, can you email me the fix, thanks

    Plugin Author WP-LiveChat

    (@wp-livechat)

    11 years, 2 months ago

    Hi Chris.

    Yes, sure.

    Please can you get in touch with us via our Contact Form here: http://wp-livechat.com/contact-us/ so I can send you a copy with the fix in place?

Viewing 3 replies - 1 through 3 (of 3 total)

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