Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please complete the following steps:
    1) Download MPDF library by link (https://github.com/lynxbee/mpdf);
    2) Using FTP, load the file mpdf-master.zip to the folder “{your_site_home_folder}/wp-content/uploads”;
    3) Go to the plugin settings page;
    4) Switch to the “Output” tab;
    5) Find “Additional Fonts” option and click “Load Fonts” button;
    6) Check the result.

    Thread Starter dmaktab

    (@dmaktab)

    tanx for answering
    but i couldn’t find ” mpdf-master.zip” . where is it?

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please complete the following steps in order to detect the problem and find its solution:

    1) Try to activate a standard WordPress theme for a while (Twenty Seventeen, Twenty Nineteen or Twenty Twenty) and check if the problem remains.
    2) Try to deactivate all plugins except PDF & Print plugin. After that, please check if the problem remains.

    Eugenia
    BestWebSoft

Viewing 3 replies - 1 through 3 (of 3 total)

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