Contact support | WordPress.org

Resolved almendron
(@almendron)

3 years, 5 months ago
I am trying to contact support to ask about the price of “Social”. However
1. https://es.jetpack.com/contact-support/?rel=support
2. Message: “Ponte en contacto con el equipo de ayuda. No estás conectado. Accede ahora con tu cuenta de WordPress.com para que te podamos ayudar mejor.”
3. I log in
4. and I return to the previous page. Same message: “Accede ahora con tu cuenta de WordPress.com para que te podamos ayudar mejor.”
I can’t access help. I need information about subscribing to “Social”.

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support lastsplash (a11n)
(@lastsplash)

3 years, 5 months ago

Hi @almendron –

You can view the prices for Jetpack Social here:

https://jetpack.com/social/

If you have additional questions about the plans, you can contact us via this contact form.

Thread Starter almendron
(@almendron)

3 years, 5 months ago

The information is incorrect and misleading.

At https://wordpress.com/checkout/jetpack/jetpack_social_basic_yearly it states 1 euro per year.

I will write to inquire.

Thank you.

Plugin Support lastsplash (a11n)
(@lastsplash)

3 years, 5 months ago

Hi @almendron –

I’m going to close this since you are contacting via email.

That said, it is a one-month introductory offer at 1 euro, and then it renews at the regular price. This is shown in the screenshot where it specifies the annual price and the first month’s discount.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Contact support’ is closed to new replies.

3 replies
2 participants
Last reply from: lastsplash (a11n)
Last activity: 3 years, 5 months ago
Status: resolved