Connection problems

  • Resolved almendron

    (@almendron)


    8 years, 3 months ago

    1) Debug: Ok (Everything looks great!)
    Examples:

    https://jetpack.com/support/debug/?url=https://www.almendron.com/artehistoria
https://jetpack.com/support/debug/?url=https://www.almendron.com/blog
https://jetpack.com/support/debug/?url=https://www.almendron.com/tribuna

    2) xmlrpc :

    https://www.almendron.com/artehistoria/xmlrpc.php: XML-RPC server accepts POST requests only.
https://www.almendron.com/blog/xmlrpc.php: XML-RPC server accepts POST requests only.
https://www.almendron.com/tribuna/xmlrpc.php: XML-RPC server accepts POST requests only.

    2) Jetpack > Settings > Debug (bottom of the page) = There seems to be a problem with your site’s ability to communicate with Jetpack!

    TEST RESULTS:
    HTTP: PASS
    HTTPS: PASS
    IDENTITY_CRISIS: PASS
    SELF: FAIL

    https://jetpack.wordpress.com/jetpack.testsite/1/?url=https://www.almendron.com/artehistoria/xmlrpc.php : “error”:”Unknown blog”,”error_description”:”That site does not appear to be a Jetpack site”

    https://jetpack.wordpress.com/jetpack.testsite/1/?url=https://www.almendron.com/blog/xmlrpc.php : “error”:”Unknown blog”,”error_description”:”That site does not appear to be a Jetpack site”

    https://jetpack.wordpress.com/jetpack.testsite/1/?url=https://www.almendron.com/tribuna/xmlrpc.php : “error”:”Unknown blog”,”error_description”:”That site does not appear to be a Jetpack site”

    3) In wordpress.com: unknown owner (view image)
    However, see screenshot with the three sites.

    4) Error log apache: none

    5) Error debug wordpress: none

Viewing 7 replies - 1 through 7 (of 7 total)
  • pmciano

    (@pmciano)

    8 years, 3 months ago

    We tested the Jetpack connections for the sites that you mentioned and they seemed OK.

    Are you having an issue administering them via WordPress.com?

    If so, please deactivate, delete, and re-install the Jetpack plugin. Then, try reconnecting it to WordPress.com.

    Afterwards, if you are still having a problem, let us know, and we can take the next troubleshooting step, once we get more feedback.

    Thread Starter almendron

    (@almendron)

    8 years, 3 months ago

    Are you having an issue administering them via WordPress.com?
    No

    However, I have a problem: see image.
    TEST RESULTS:
    HTTP: PASS
    HTTPS: PASS
    IDENTITY_CRISIS: PASS
    SELF: FAIL

    Dedicated server with two domains:

    – elrotativosemanal.es: No problem.
    https://jetpack.wordpress.com/jetpack.testsite/1/?url=https://elrotativosemanal.es/xmlrpc.php: OK: SITE TEST PASSED.
    The request reaches the server and it responds. Example: 192.0.101.249 – – [23/Feb/2018:16:25:42 +0100] “POST /xmlrpc.php?for=jetpack&token=5VN…..

    – almendron.com (/tribuna, /artehistoria, /blog): Problem with the connection.
    see image
    Example: https://jetpack.wordpress.com/jetpack.testsite/1/?url=http://www.almendron.com/tribuna/xmlrpc.php

    The server does not receive the request

    If so, please deactivate, delete, and re-install the Jetpack plugin. Then, try reconnecting it to WordPress.com.
    Tests with negative result.

    • This reply was modified 8 years, 3 months ago by almendron.
    Thread Starter almendron

    (@almendron)

    8 years, 3 months ago

    Note:

    almendron.com (/tribuna, /artehistoria, /blog) and elrotativosemanal.es: connected to different Jetpack accounts

    pmciano

    (@pmciano)

    8 years, 3 months ago

    Aside from the message you provided a screenshot for, are you experiencing any problems with Jetpack? Are there any settings or functionality that is not working for you?

    If so, please open an inquiry here:

    http://jetpack.me/contact-support/

    Be sure to include a link to this thread and we will be glad to continue assisting you with this.

    Thread Starter almendron

    (@almendron)

    8 years, 3 months ago

    Aside from the message you provided a screenshot for, are you experiencing any problems with Jetpack? Are there any settings or functionality that is not working for you?

    I have not detected problems with the functionalities that I use, except

    First access to JetPack> Dashboard: statistics are not loaded. Second access and following: yes.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 3 months ago

    First access to JetPack> Dashboard: statistics are not loaded. Second access and following: yes.

    That can indeed happen and that’s something we’re looking into. You can follow our progress here:
    https://github.com/Automattic/jetpack/issues/5952

    Thread Starter almendron

    (@almendron)

    8 years, 3 months ago

    @pmciano : Problem solved by JetPack support

    @jeherve : thank you very much

Viewing 7 replies - 1 through 7 (of 7 total)

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